Quality Inspector Trainer (Manheim)

At Manheim (a Cox Automotive company), we’re hiring a Quality Inspector Trainer . An Inspector Trainer serves as the linchpin of the Inspections team, delivering top‑notch service to clients on‑site. Their mission is to provide precise, comprehensive documentation of a vehicle’s overall condition, ensuring clients’ vehicles are primed for seamless sale, both in‑lane and online. Think you’ve got what it takes? Apply today! Benefits Referral bonuses – earn at least $1,000 for each qualifying technician referral. Competitive pay. 30+ days of paid vacation, company holidays, and up to 44 paid days off over the course of a year (effective first year), plus additional paid time off such as bereavement, jury duty, volunteer, military, and parental leave. Great healthcare benefits from day 1 with multiple options for individuals and families. One employee‑only plan may be free if you participate in the health screening program. Access to Cox Benefits Overview for detailed information on our health benefits. 10 days of free child or senior care through a complimentary Care.com membership. Generous 401(k) retirement plan with up to 8% company match. Up to $1,500 in free tools for new auto techs. Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification, and more. Flexible work schedules with overtime opportunities. Great coworkers who love being part of a team. Employee discounts on hundreds of items, from cars to computers to continuing education. What You’ll Do Maintain an understanding of automotive industry inspection concepts and methodologies. Serve as a senior‑level inspector and subject‑matter expert regarding inspection processes and methodologies. Play a lead role in reviewing inspection reports, identifying material issues, and recommending steps to secure positive auction results. Support 4T’s with inspector training, ensuring team members have the requisite knowledge and hands‑on training. Inspect vehicle equipment and options, documenting results of damaged, missing, or inoperable equipment. Engage with VE Leader and customers to understand questions, issues, and concerns. Ensure customer complaints are addressed effectively and promptly. Communicate customer needs and suggestions for changes that will improve service and better meet customer needs. Conduct new‑hire training and weekly group training sessions. Facilitate ICP level testing for the inspection team. Complete weekly audits on inspectors. Conduct one‑on‑one coaching sessions on physical audit results. Review audit reports for quality trends and address them with the inspection team. Maintain all Manheim training certifications. Conduct training certification for inspectors. Maintain knowledge of the image standard operating procedure (SOP) to promote image quality. Train staff based on audit, policy loss, and arbitration trends. Perform other duties as assigned by management. Required High School Diploma/GED and 7 years of related experience; or a degree and 5 years of related experience; or 9 years of experience in a related field. Ability to drive standard and automatic transmission vehicles; safe drivers needed; valid driver’s license required. Excellent communication and interpersonal skills; strong technical aptitude in body, paint, and mechanical repair. Mastery of unibody and full‑frame vehicles; good organizational skills. Ability to multitask, follow directions, and take instructions; basic computer skills. Successful completion of Manheim ICP Inspector Level IV written/field exam; Basic Inspections (Electronic Condition Report), Vehicle Grading, Repair Recommendations & Frame Merit Certifications required. Physical ability to stand, walk, or sit for prolonged periods; bend, stoop, squat, or kneel; lift and hold at least 10 lbs at waist level; lift up to 30 lbs. Compensation Hourly pay rate: $22.02 – $33.08 per hour. The hourly base rate may vary within the anticipated range based on factors such as the location of the position and the selected candidate’s knowledge, skills, and abilities. The position may also be eligible for additional compensation that may include commission (annual or monthly) and/or an incentive program. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets. #J-18808-Ljbffr Cox Automotive