Production Supervisor Team Lead -Carrollton

Summary Under the direction of the Team Leader, the Production Team Leader oversees all aspects of textile and hard goods production. Primary duties include meeting production quotas, researching and familiarizing with incoming items and brands, pricing donated goods, and training and developing staff. Essential Functions/Duties Supervise and coordinate established policies involving producing and shipping textile products and hard goods. Responsible for training and developing processors to ensure exceptional donor service and adherence to all Goodwill Dallas policies and procedures. Supervise the donation attendants and processors during receipt of inventory, stock rotations, scheduled markdowns, and transfer of stock in accordance with the Organization’s procedures within assigned areas. Assist with employee performance reviews yearly and have the Team Leader review the evaluation before it is given. Address minor disciplinary infractions/absentee policy with approved documentation. Assure that production quotas are met; responsible for the quality and quantity of textile and hard goods produced. Research and familiarize oneself with incoming items and assign appropriate costs based on best practices. Work in collaboration with the Assistant Team Leader to ensure production quotas are met monthly. Ensure staff compliance with the Consumer Product Safety Commission (CPSC) and procedures for Public Protection. Ensure all hazmat materials are properly handled and that staff are properly trained to handle these materials. Assist with writing schedules and monitoring production department hours to ensure a cost‑effective operation. Promote good housekeeping, security, and safety practices; ensure that all areas of the backroom meet 5S standards. Inspect equipment (forklift, stacker, baler, etc.) used in the production area to ensure it is working properly. Identify any maintenance concerns and enter them into the work order system within 24 hours. Update the production whiteboard daily to ensure accurate reporting and production goals. Communicate and collaborate effectively with other departments to ensure all merchandise is put on the sales floor in a timely manner. Maintain 5S Audit Program regarding Kaizen. Additional Functions/Duties Provide inter‑departmental training as appropriate. Qualifications/Competencies Ability to adhere to the organization’s Core Principles. Knowledge of textile, hard goods, and new goods articles as related to quality and classification. Knowledge of production, inventory, and quality control and ability to compile and analyze data for reporting systems. Ability to work independently with minimal instruction and or direction from supervisor. Maintain a proper and professional attitude when dealing with customers, clients, and co‑workers. Ability to use Outlook, Word, and Excel. High school education or equivalent is required. Minimum of 3 years supervisory experience. Preference for previous retail and/or stock handling experience; preference for experience working with people who have disabilities and/or prior Goodwill experience. Math ability: Ability to add, subtract, multiply, and divide in all units of measure with whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Computer skills: Beginner knowledge of MS Word, Excel, and Outlook; ability to conduct research on items via the Internet. Supervisory responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Special Conditions of Employment Regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance. Vision: Close, distance, color, peripheral vision, depth perception, and ability to adjust focus. Standing and sitting for long periods of time. Exposure to weather, dust, dirt, electricity, noise, fumes, and chemicals. Work environment typically loud; examples include metal fabrication and large earth‑moving equipment. Language: Ability to read, interpret, and write documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to speak effectively before groups. Reasoning: Ability to apply common sense to carry out detailed but uncomplicated written or oral instructions; ability to solve problems involving a few concrete variables in standardized situations. EEO Statement Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr Goodwill-Industries-of-Dallas