Sales and Marketing Manager

This is a high impact position within our business, we are seeking a seasoned sales professional with a passion for leadership that thrives on driving sales success and building strong client relationships. The Restoration Sales & Marketing Manager plays a pivotal role in our growth strategy. His/her primary focus will be to lead our sales team in selling restoration services to residential and commercial clients on a regional scale. This dynamic role involves developing sales strategies, nurturing existing customer relationships, identifying new opportunities, and fostering a winning sales culture. If you have a proven track record in sales management and a dedication to delivering top-notch customer service, we want to hear from you. 

Key Responsibilities:  

• Manage and lead our sales and marketing representatives to meet and exceed sales and revenue targets. 
• Develop and implement effective sales and marketing strategies to boost revenue and market share. Work with the sales team to create campaigns and presentations. 
• Conduct market research to identify trends, opportunities, and competitor analysis. 
• Identify and pursue fresh sales prospects through networking, lead generation, and innovative sales tactics. 
• Cultivate and maintain strong relationships with existing clients to ensure satisfaction and repeat business. 
• Collaborate with cross-functional teams to create compelling sales collateral and promotional materials. 
• Utilize marketing automation tools to streamline processes and improve efficiency. 
• Create and execute marketing campaigns across various channels including print advertising, social media marketing, and email marketing. 
• Monitor sales performance, making necessary adjustments to strategies. 
• Provide exceptional customer service, serving as a trusted point of contact throughout the sales process. 
• Mentor and train sales representatives in sales techniques, product knowledge, and outstanding customer service. 
• Manage and prioritize sales leads and opportunities within our CRM system.
• Monitor and analyze sales and marketing metrics to measure effectiveness and make data-driven decisions. 
• Stay updated on market trends and the competitive landscape by attending industry events and conferences. Work within corporate structure to utilize resources and maintain relationships. 
• Be ready to travel during catastrophe events to support our clients. 

Requirements:  

• Sales Expertise : Over 2 years of sales experience, preferably in restoration or a related field. 
• Leadership : A minimum of 2 years in a sales management role, with a strong record of achieving sales targets and leading a successful sales team. 
• Communication Skills : Excellent leadership and communication abilities. 
• Strategy Guru : Proven experience in developing and executing successful sales strategies and tactics. 
• Traveler : Willingness and ability to travel as needed to meet team, clients and attend industry events. 
• Customer-Centric : Exceptional customer service skills and a knack for building and nurturing client relationships. 
• Tech-Savvy : Familiarity with CRM systems and sales automation tools.

Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.