VA Part time 5284

Job Summary The Veterinary Assistant supports veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. Responsibilities Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Other job duties as assigned. The Five Principles Quality – The consumer is our boss, quality is our work and value for money is our goal. Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency – We use resources to the full, waste nothing and do only what we can do best. Freedom – We need freedom to shape our future; we need profit to remain free. Hiring Qualifications & Competencies Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication Drive for results Functional Skills Priority Setting Capabilities & Experience (Can Do) Ability to multi‑task – manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions. Communication skills – reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability – demonstrates a systematic approach. is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills – demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills – consistently ensures the team provides the client with attentive, courteous and informative service. Intellectual ability – accurately and consistently follows instructions delivered in an oral, written or diagram format. Mathematical ability – ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills – confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel. Attitudes (Will Do) Initiative – shows willingness to take appropriate steps in finding solutions to problems. Integrity – firmly adheres to the values and ethics of Banfield Pet Hospital. Cooperativeness – willing to work with others, collaborating, compromising and promptly sharing relevant information. Flexibility – open to changing situations and opportunities. Independence – able and willing to perform tasks and duties without supervision as appropriate. Tolerance for Stress / Resiliency – maintains a positive outlook, rebounds quickly from frustrations and maintains composure during stressful situations. Special Working Conditions Work at a computer for long periods of time. Confidence around pets of all species. Work may often require more than 40 hours per week, including weekends and evenings. Physical requirements include ability to stand, walk, stoop, kneel, crouch, climb and lift up to 50 pounds. Requirements for visual acuity, hand‑eye coordination, and arm‑hand dexterity for use of equipment. Exposure to anesthesia, radiation, biological hazards and controlled substances. Experience, Education, and Training Certificate of completion from a NAVTA approved Veterinary Assistant program, or equivalent combination of education, training and experience. High School Diploma or equivalent preferred. Must perform all required skills of NAVTA approved veterinary assistant programs at a level conducive to aid in practice efficiency. Must be at least 18 years old to perform duties involving radiography and exposure to radioactive substances. One year related experience required; customer service preferred. Pay Range $15.19 – $19.41 per hour, adjusted based on experience, skill level, and education, and may vary by location or applicable minimum wage laws. Benefits Summary Medical, Dental, and Vision Insurance 401(k) and Roth Retirement Plans with company match Paid Time Off and Holidays Mental Health and Wellbeing Resources, including counseling and coaching Associate and Supplemental Life Insurance Short‑ and Long‑Term Disability coverage Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Paid Parental Leave for birth and adoption Continuing Education Allowance for eligible positions Family Support Resources, including backup child and elder care Fertility and Family Building Support Digital Exercise Therapy program Commuter benefits Three free Optimum Wellness Plans for pets Employee discounts on products and services Equal Employment Opportunity Statement We are a drug‑free, smoke‑free, equal opportunity employer. Discrimination is prohibited by federal and state laws on age, color, race, religion, sex, disability, sexual orientation or national origin. #J-18808-Ljbffr Medical Management International, Inc.