Relationship Banker

Primary Office Location: 2634 Darlington Road, Beaver Falls, Pennsylvania 15010. Position Title: Relationship Banker Business Unit: Retail Reports to: Varies Based on Assignment Position Overview This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values, and may be required to work at various locations within the market. Primary Responsibilities Promote the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross‑selling of bank products and services. Identify and achieve individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsibility for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Perform routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures. Perform other related duties and projects as assigned. Serve as a risk manager by understanding, reporting, responding to, managing and monitoring the risk encountered daily as required by F.N.B. Corporation’s risk management program. Minimum Education High School diploma or GED. Experience 0 years of related job experience required. Skills Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail‑oriented Ability to use a personal computer and job‑related software: MS Word – Basic Level; MS Excel – Intermediate Level; MS PowerPoint – Basic Level Experience in a related position Knowledge of banking policies, procedures, consumer products and services Sales and customer service skills Licenses / Certifications Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required. Physical Requirements / Work Conditions Beyond traditional office work: N/A. Equal Employment Opportunity It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. FNB also commits to employ and advance all persons regardless of disability or veteran status, basing all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment‑based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered. #J-18808-Ljbffr