Store Courtesy Clerk

Store Courtesy Clerk

The Store Courtesy Clerk will be instrumental in ensuring that our store is always clean, organized, and fully stocked to provide a welcoming environment for customers. You will help create an outstanding shopping experience by maintaining the cleanliness of the store and ensuring shelves and coolers are stocked efficiently. If you take pride in keeping things in order and enjoy working in a dynamic retail environment, we want you on our team!

Responsibilities and Duties

Store Maintenance & Cleanliness

• Ensure that all store areas, both inside and outside, are consistently clean, organized, and well-maintained. This includes shelving, coolers, signage, canopies, spanners, and nozzles
• Perform routine cleaning tasks such as floor maintenance, restroom cleaning, and trash removal according to daily cleaning schedules

Stocking & Organization

• Maintain the proper stocking and organization of store shelves and coolers to enhance the customer experience
• Regularly inspect stock levels and work with store management to replenish inventory as needed

Customer Experience

• Interact with customers in a friendly and professional manner to help create a positive shopping experience
• Assist with store upkeep and ensure that the environment is welcoming and accessible for all customers

Safety & Compliance

• Follow all safety procedures and protocols for store cleaning and maintenance
• Ensure that all store areas are safe, including regular checks on equipment and fixtures

Support to Team Members

• Collaborate effectively with store team members to maintain operational efficiency
• Support the team with various tasks as directed by management to ensure smooth store operations

Education and Work Experience

• High school graduate, GED, or equivalent required
• Related professional experience, preferred
• Exceptional written and verbal communication skills, including the ability to communicate with a diverse population
• Strong attention to detail with a commitment to maintaining cleanliness and order
• Ability to perform routine tasks efficiently, with an organized and proactive approach
• Self-motivated with a positive attitude, able to work independently and as part of a team

Skill Set

• Strong attention to detail and commitment to maintaining cleanliness and organization
• Excellent communication and interpersonal skills with a customer-focused attitude
• Ability to perform physical tasks safely and efficiently, including lifting and stocking merchandise
• Strong time management and multitasking abilities in a fast-paced retail environment
• Dependable and self-motivated with a proactive, team-oriented work ethic
• Ability to follow instructions and adhere to established cleaning and safety protocols
• Basic understanding of store operations and willingness to assist across departments as needed
• Positive attitude and professionalism when interacting with customers and coworkers

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• This position requires the ability to communicate effectively. Reasonable accommodation, such as the use of assistive technology or alternative communication methods, may be permitted as needed
• This role may involve tasks that require fine motor skills, handling objects, or using tools and controls
• This role may involve standing; walking; sitting; reaching; climbing; or balancing; stooping, kneeling, crouching, or crawling
• This role may involve occasionally lifting and/or moving objects weighing up to 25 pounds. Reasonable accommodation will be provided as needed
• Some tasks may require visual abilities such as close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus

The noise level in the work environment is usually moderate. If accommodation is needed to support sensory or auditory needs, the company will work with employees to provide reasonable adjustments