Principal, Enterprise Architect

Principal Nonprofit Enterprise Architect

As a Principal Nonprofit Enterprise Architect on the Solution Engineering team, you'll be a trusted advisor and strategic partner for our most important nonprofit customers. You lead with business acumen first — using technology as the vehicle, not the destination. You don't just design solutions; you help nonprofit leaders rethink what's possible.

What You'll Do

• Own complex technical engagements — lead discovery, architecture design, and solution storytelling for nonprofit accounts
• Design scalable solutions using Salesforce's nonprofit product suite (NPSP/Agentforce Nonprofit, Experience Cloud, Marketing Cloud, MuleSoft, Data Cloud, Agentforce, and more)
• Serve as a thought leader — develop repeatable architectures, demo assets, and best practice guidance for the broader SE community
• Partner cross-functionally with Account Executives, Customer Success, Product, and Professional Services to drive deals and deliver value
• Mentor and develop junior architects and SEs, elevating the technical capabilities of the team
• Engage the nonprofit ecosystem — speak at events like Dreamforce, present at nonprofit conferences, and represent Salesforce as a subject matter expert

What You Bring

• Business-first mindset — you lead with outcomes, not technology. You understand nonprofit business models, funding structures, and organizational priorities, and you use that context to frame technical solutions around mission impact and ROI
• A track record of influencing executive decisions, not just supporting technical evaluations — you're equally comfortable in a boardroom as you are in a whiteboard session
• 8+ years of experience in enterprise software, with 5+ years focused on Salesforce platform architecture
• Deep knowledge of nonprofit business processes — fundraising, program management, marketing engagement, grant management, and constituent relationships
• Hands-on experience with NPSP or NPC (Nonprofit Cloud), and familiarity with the broader Salesforce platform
• Proven ability to navigate complex, multi-stakeholder technical evaluations
• Strong communication skills — equally compelling with a nonprofit CTO and an executive director
• Salesforce certifications (e.g., Application Architect, System Architect, or Nonprofit Cloud Consultant) strongly preferred
• Ability to travel up to 50%

Required Qualifications:

• B.S. Computer Science, Software Engineering, MIS
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 4 years of professional experience

Preferred Qualifications:

• Salesforce Certifications
• Previous experience as a solution/sales engineer

Why This Role

You'll work at the intersection of technology and social impact — helping nonprofits that are tackling some of the world's most important challenges. As a principal-level contributor, you'll shape the strategy, culture, and technical direction of our team while building relationships with the most innovative mission-driven organizations in the sector.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.