Shift Supervisor - Security

Responsibilities Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members. Supervises and manages the daily activities of security staff for their respective shift. Maintains performance, personnel, and operational records. Oversees the physical security of the casino and company assets. Responsible for the physical safety of guests, employees and property, recommends improvement measures Conducts investigations of incidents and assists the Gaming Board in investigations as needed. Ensures all applicable personnel adhere to the Adopted Rules, MIC's, IC's, and company policy & procedures. Trains, develops, and schedules security staff. Disseminates pertinent information to security staff. Ensures department adheres to all regulatory, departmental and company policies and procedures. Knowledge of all promotions and events. All other duties as assigned. Qualifications High School graduate or equivalent College or military education preferred Prior security, safety, or loss prevention experience preferred Supervisory experience preferred Excellent customer service skills Ability to lead, influence others and coach for success Strong administrative, organizational and decision making abilities Excellent written and verbal communication skills Education High School (preferred) Licenses & Certifications IGB Level 2 (preferred) Skills Problem solving (preferred) Leadership (preferred) Detail Oriented (preferred) Active Listening (preferred) Physical Requirements Physically mobile with reasonable accommodations Respond to visual and aural cues Read, write, speak, and understand English Able to work flexible shifts Operate in mentally and physically stressful situations Environmental Working Conditions The work environment contains bright lights, loud noise, and stressful situations. Target Salary Target Salary Range $23.00 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr