Concessions Supervisor| Seasonal Part-Time | Dr. Phillips Center for the Performing Arts

Concessions Supervisor| Seasonal Part-Time | Dr. Phillips Center for the Performing Arts

The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests at various concession stands, bars, and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever-changing, fast-paced environment. The Concessions Supervisor will assist the Concessions Manager/Director and the rest of the OVG leadership team with projects including training, inventory, and special events.

This role pays an hourly rate of $28.00.

This is a seasonal role from November 9, 2026, and will end on January 14, 2027.

This position will remain open until December 4, 2026.

The Dr. Phillips Frontyard Holiday Festival is one of Central Florida's most beloved seasonal celebrations, transforming the outdoor Frontyard of the Dr. Phillips Center for the Performing Arts into a festive holiday destination for guests of all ages. Featuring sparkling lights, live entertainment, family-friendly activities, seasonal treats, and unforgettable holiday experiences, the festival brings the community together to celebrate the magic of the season.

Our team is passionate about creating exceptional guest experiences and memorable moments for thousands of visitors throughout the holiday season. We are looking for enthusiastic, customer-focused individuals who thrive in a fast-paced, energetic environment and enjoy being part of a team dedicated to spreading holiday cheer. Whether assisting guests, supporting event operations, or helping bring festive attractions to life, every team member plays an important role in making the festival a joyful and welcoming experience for all.

Join us this holiday season and help create cherished memories that will last a lifetime.

Ensure proper setup of all concession locations prior to doors. Set-up duties may include verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, and ascertaining that levels of food production based upon projected guest attendance have been met.

Provide a high level of oversight and operational expertise resulting in the smooth, efficient, and profitable execution of events.

Training employees regarding property procedure & best practices.

Willing to cover/back up any open position to assure the location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with premium services operations and event needs, as directed.

Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents, or incidents. Relays safety/health issues to management immediately.

Ensure event staff and volunteers are aware of workplace expectations; provide ongoing assistance, training, and mentoring to event staff and volunteers; promote a positive, enthusiastic, and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide ongoing constructive feedback.

Obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.

Responsible for supervising the service of beverages to guests, including alcoholic beverages.

Check the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.

Responsible for assisting in recording a guest's order and relaying the order to the kitchen via the P.O.S. system.

Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.

Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.

Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.

Maintains sanitation, health, and safety standards in work areas.

Show demonstrated ability to meet the company standard for excellent attendance.

Assures that the location equipment is operable and clean prior to the start of the event.

Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals

Enforces all company policies and procedures.

Assists the management team with projects including training, inventory, and special events.

All other duties as assigned by the managers.

2-3 years of experience in a food & beverage environment. Ability to supervise the work of others.

Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.

Ability to work well in a team-oriented, fast-paced, event-driven environment.

Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.

Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory

Must be able to work in an outdoor festival environment.