Training Specialist
V Group Inc.
Direct End Client: NYS Office of Parks, Recreation and Historic Preservation
Job Title: Training Specialist
Duration: 36 Months
Position Type: Contract
Location: 625 Broadway, 2nd Floor Albany, NY 12207
Hours Per Week: 40 Hours
Interview Type: Webcam or In Person
Ceipal ID: SNY_HD617_RP
Requirement ID: OPRHP-2026-CRIS- TRD001
Key Responsibilities:
- Support the successful delivery of complex websites and web-based applications.
- Participate in QA testing to validate that business and technical requirements are met.
- Develop end-user training materials, including user guides, presentations, videos, and reference documentation.
- Lead user training sessions and product education initiatives for stakeholders and end users.
- Maintain project documentation throughout the project lifecycle to ensure information is current, accessible, and authoritative.
- Support User Acceptance Testing (UAT) activities by helping triage user feedback and validating issue resolutions.
- Collaborate with project teams, business users, and stakeholders to ensure effective knowledge transfer and user adoption.
Required Qualifications:
- Minimum 6 years of experience as a Training Specialist supporting web-based applications or enterprise systems.
- Experience creating and delivering end-user training programs and documentation.
- Experience developing training materials, user guides, presentations, and instructional content.
- Experience participating in QA testing and validating system functionality against requirements.
- Experience supporting UAT activities, issue tracking, and feedback management.
- Strong written and verbal communication skills.
- Ability to work effectively with technical teams, business users, and project stakeholders.
Preferred Qualifications:
- Experience supporting government or public-sector projects.
- Experience with web-based applications, content management systems, and enterprise software solutions.
- Familiarity with Agile and Waterfall project methodologies.
- Experience creating video-based training content and knowledge management resources.
Vacancy posted 3 days ago
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