Deposit Services Specialist

Deposit Services Specialist

As a Deposit Services Specialist, you'll build a rewarding career within a growing organization committed to providing best-in-class products and services. In this role, you will:

• Develop your skills with one-on-one coaching from a leader invested in your success.
• Learn key banking operations, processes, products, and servicesgaining expertise in the accuracy of the account-opening process.
• Grow your internal network by building strong relationships with teammates and partners across the bank.
• Advance through intentional development paths designed to help you reach your next role.

Responsibilities and Expectations

Key Responsibilities

• Conduct internal reviews of consumer and business deposit accounts to ensure accurate coding, proper documentation, and regulatory compliance.
• Document exceptions and collaborate with branch locations to resolve them in a timely manner.
• Process account maintenance requests from customers and branch personnel.
• Provide knowledgeable support to bank locations regarding deposit account questions.
• Deliver excellent customer service in all interactions.
• Adhere to all bank policies, including the Business Ethics and Conduct Policy and Bank Secrecy Act requirements, and complete all required compliance training.

Required Skills & Education Requirements

• High school diploma or equivalent
• 2+ years of customer service experience
• Strong interpersonal, verbal, and written communication skills
• Ability to analyze information, investigate issues, and drive resolution
• Proficiency with Windows-based computer systems
• Ability to maintain a high degree of confidentiality
• Strong organizational skills and ability to multitask
• Communicates clearly, confidently, and professionally

Preferred

• 2+ years of banking experience

Equity Bank, a full-service, $8 billion community bank, is based in Wichita, Kansas, with over 85 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth.

What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.

Benefits Available:

• Health, Dental & Vision Insurance
• Group Life & Long-Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance
• 401(K) Retirement Plan w/Company Match
• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

Physical Requirements

This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment

This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.