Bilingual Software Support Analyst
Print4Pay Hotel
DocuWare Corporation - Bilingual Software Support Analyst Location: New Windsor, NY DocuWare Corporation is seeking an experienced Bilingual Software Support Analyst to join our team. This position is ideal for someone seeking a career in software support or with an established background. Fluency in both English and Spanish is required. About Us DocuWare is an established software company with over 28 years of leading the document management industry. Job Summary Our software support team works with DocuWare's authorized resellers and customers, providing all levels of support. This bilingual role delivers excellent customer service in English and Spanish, along with technical expertise of the DocuWare product suite. Support is performed through fielding customer telephone calls and/or addressing service requests submitted through our support portal or via email. The successful candidate will work within a team structure to provide timely and quality service to our customers. Job Responsibilities Respond to incoming customer support cases within established time frames. Answer general customer queries. Reproduce and test problems reported by customers. Provide and/or research a proper solution to the submitted support case. Record all aspects of a support case in the CRM. Provide excellent communication and follow-up with customers to ensure a positive relationship. Document bugs and features. Perform any other duties as requested by management. Qualifications Education and Experience: High School Diploma or higher, majoring in a related field. 2-3 years of related experience supporting software products in a customer service environment. Skills and Abilities: Excellent oral and written skills in both English and Spanish. High level of attention to detail. Working knowledge of Microsoft Windows Desktop and Server operating systems. Proficient with Microsoft Internet Information Server. Experience with databases such as MySQL, Microsoft SQL Server, or Oracle. Experience with Microsoft Office products and/or supporting third‑party software. Compensation and Benefits Salary commensurate with experience. Application Process Applications along with a current resume must be submitted in both English and Spanish. Personal interviews will be conducted in both languages. Please submit your resume via the “APPLY NOW” button. Equal Opportunity Employer #J-18808-Ljbffr Print4Pay Hotel
- ...deliveries, and maintaining accurate route manifests. Requirements include a valid state driver’s license and a clean driving record; bilingual candidates are encouraged. The role includes competitive wages, eligibility for benefits, and opportunities for growth. #J-18808-...Bilingual
O'Reilly Auto Parts
Newburgh, NY4 days ago $22 per hour
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New Windsor, NY1 day ago- ...professional image to enhance customer relations. This position offers a competitive compensation package including medical, dental, vision insurance, and opportunities for career growth. Bilingual candidates, especially in Spanish, are encouraged to apply. #J-18808-Ljbffr...Bilingual
O'Reilly Auto Enterprises, LLC
Newburgh, NY1 day ago $18 per hour
...with employment law. Candidates should possess a Bachelor's degree, relevant internship experience, and strong communication skills. Bilingual ability in Mandarin is highly preferred. The pay rate is USD $18.00 per hour, reflecting the candidate's experience and...BilingualHourly payInternshipBank of China Limited, New York Branch
New Windsor, NY1 day ago$16 - $22 per hour
O'Reilly Auto Enterprises, LLC is seeking a Delivery Specialist in New Windsor, NY. The role involves operating company vehicles to deliver parts and products safely to customers and collecting money on C.O.D. deliveries. Ideal candidates should possess strong communication...BilingualHourly payO'Reilly Auto Enterprises, LLC
New Windsor, NY1 day ago- ...someone with strong organizational skills, effective communication abilities, and experience in inventory management. We encourage bilingual individuals to apply, particularly those fluent in Spanish. Competitive compensation includes salary, performance premiums, and...Bilingual
O'Reilly Auto Enterprises, LLC
Newburgh, NY1 day ago - ...our mobile van-based outreach program. You will provide syringe support, harm reduction education, counseling, and referrals to PWUD/... ...experience in harm reduction, outreach, and community resources; bilingual English/Spanish preferred. #J-18808-Ljbffr Cornerstone Family...Bilingual
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...contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order... ...upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations;...BilingualFor contractorsLocal areaHome Depot
Newburgh, NY5 days ago$18 - $23 per hour
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Cornwall On Hudson, NY20 days ago$20 per hour
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New Windsor, NYa month ago$17.5 - $21 per hour
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Newburgh, NY3 days ago$21.05 - $23.71 per hour
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Newburgh, NY8 days ago$23.16 - $34.39 per hour
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Newburgh, NY3 days ago- ...expand, we are searching for a Cybersecurity Analyst to join our amazing team! The... ...aspects of, and in various assignments supporting the information security, incident response... ...cloud security monitoring and applications/software Prior experience working in a regulated...Work experience placementLocal area
$16 - $22 per hour
...are met. To coordinate and oversee city route schedule, functions, and delivery specialists of "hub" store to "spoke" stores. Bilingual candidates encouraged to apply. Essential Job Functions Serve as contact person for city delivery service. Receive...BilingualHourly payMinimum wageLocal areaFlexible hoursO'Reilly Auto Parts
Newburgh, NY10 days ago$58.44k
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Newburgh, NY2 days ago$17 - $20 per hour
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Newburgh, NY1 day ago$16.5 per hour
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...customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Operate company vehicles to deliver parts and products to customers in a...BilingualHourly payMinimum wageLocal areaImmediate startO'Reilly Auto Enterprises, LLC
New Windsor, NY3 days ago$16 - $22 per hour
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New Windsor, NY1 day ago$23 per hour
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Newburgh, NY1 day ago$16 - $22 per hour
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Newburgh, NY2 days ago$58k
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Cornwall On Hudson, NY3 days ago$16 - $22 per hour
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Salvation Army Eastern Territory
Newburgh, NY5 days ago $16 - $22 per hour
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Newburgh, NY3 days ago
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