Manager, Product Management - Mastercard Payment Gateway Services (MPGS)

Manager, Product Management – Mastercard Payment Gateway Services (MPGS)

Job Title:
Manager, Product Management – Mastercard Payment Gateway Services (MPGS)
Overview:
The Merchant Cloud Gateway Core Processing regional product management team sits at the center of payments innovation, enabling seamless, scalable, and secure customer experiences through Mastercard Merchant Cloud’s connected capabilities. The team is responsible for shaping the regional strategy and driving execution for market-leading acceptance products that support customer growth, operational efficiency, and evolving market requirements.
The Product Manager will play a key role in advancing the Gateway Core Processing portfolio across Domestic and International Payment Rails, Alternative Payment Rails, Card Present capabilities, scheme compliance, and other strategic focus areas. Working closely with Global and Regional Product Directors, market teams, and functional partners, this role will translate market needs into commercially relevant, scalable solutions that strengthen Mastercard’s local and regional payment offerings across priority markets.
Product Managers in Mastercard Merchant Cloud – Gateway Core Processing are expected to:
• Translate a deep understanding of customer needs, market dynamics, and payment ecosystem trends into products and solutions that deliver measurable customer and business value.
• Balance long-term product vision with near-term delivery priorities, technical constraints, competitive considerations, and commercial opportunities.
• Act as a strong connector across Sales, Marketing, Technology, Delivery, and regional teams to ensure products are positioned, built, launched, and scaled effectively.
• Develop globally relevant and regionally adaptable solutions by assessing market requirements, customer segments, technology dependencies, and portfolio trade-offs.
• Set clear product direction in close coordination with cross-functional stakeholders, ensuring alignment across connected gateway capabilities and broader customer needs.
Key Responsibilities:
• Own roadmap development, prioritization, and execution for defined focus areas, ensuring alignment with EEMEA and global strategic objectives.
• Prioritize product development initiatives in line with Gateway Core Processing strategy, customer demand, commercial opportunity, and delivery readiness.
• Design and conduct user and market research, including customer interviews, to identify pain points, motivations, unmet needs, and growth opportunities.
• Ensure consistent alignment between business priorities, customer outcomes, product requirements, and technology delivery objectives.
• Oversee the creation of clear, high-quality technical and business requirements to support effective execution and delivery.
• Drive go-to-market planning, commercialization, and adoption of new and enhanced Core Processing products and capabilities.
• Build trusted working relationships with internal and external stakeholders, including regional teams, customers, technology partners, commercial teams, and delivery functions, to achieve product objectives and ensure successful market execution.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.