Service Desk Technician
Navstar
Service Desk Technician
Tampa, FL Top Secret/SCI Polygraph Unspecified Career Level not specified Salary not specified
Job Description
The Service Desk Technician will provide technical support to end-users, troubleshoot and resolve hardware and software issues, and escalate complex problems to higher-level support teams. The ideal candidate will have excellent communication skills, be customer-focused, and have a strong technical background. Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues
- Escalate complex problems to higher-level support teams
- Document and track all support requests and resolutions in a ticketing system
- Install, configure, and maintain hardware and software
- Assist with the setup and maintenance of network and server infrastructure
- Provide training and support to end-users on new hardware and software
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- Associate's or Bachelor's degree in Computer Science or related field
- 2+ years of experience in a technical support role
- Excellent communication and customer service skills
- Strong technical background in hardware, software, and networking
- Experience with ticketing systems and remote support tools
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to prioritize and manage multiple tasks and projects
group id: 91124717 N Name Hidden Recruiter
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service Desk Technician in United States vacancy
- ...Job Description Job Description Position: IT Service Desk Technician (On Site) Location: Knoxville, TN Employment Type: Contract Job Functions: Information Technology Job Summary: Serve as the front line of technical support for a large, distributed...SuggestedContract workRemote work
StaffSource, LLC
Knoxville, TN13 days ago $22 - $26 per hour
...IT Service Desk Technician Location: San Diego, CA Employment Type: 6-month Contract Work Environment: Primarily remote support (90%) with occasional onsite responsibilities Compensation: $22-26/hr About the Opportunity LHH Recruitment Solutions is partnering...SuggestedContract workTemporary workWork at officeLocal areaRemote workWeekend workLHH
United States12 hours ago- ...Job Description Job Description SnowCloud Services is a fast-growing IT and wireless internet provider based in Juneau, Alaska... ...Monday–Friday, 8am–5pm About the Role As our Tier-1 Service Desk Technician, you'll be the first point of contact for SnowCloud clients —...SuggestedFull timeWork at officeMonday to Friday
Snowcloud Services LLC
Juneau, AK24 days ago $24 - $26 per hour
...Active Directory, their environment is split between Windows (Dell and Lenovo laptops) and Mac devices (90%-10%). Skills Service desk, Troubleshooting, Customer service, windows 11, Office 365, Technical support, Help desk support Top Skills Details Service...SuggestedContract workTemporary workWork at officeLocal areaTEKsystems
Morrisville, NC5 days ago$25 - $26 per hour
...Title: IT Service Desk Technician Location: Remote Duration: 6 month contract Compensation: $25.00 - $26.00/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. The IT Service Desk Technician plays an important role in the organization...SuggestedContract workWork at officeLocal areaRemote workFlexible hoursNight shiftINSPYR Solutions
United States4 days ago$52.16k - $71.72k
...IT Service Desk Technician Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing...Temporary workLocal areaRemote workShift workAtkore International
Harvey, IL2 days ago- The City and County of Denver is seeking an IT Service Desk Technician II to provide customer-focused technical support at Denver International Airport. The role entails troubleshooting hardware and software issues, managing support tickets, and maintaining technical documentation...
$27.93 - $36.64 per hour
Materion is looking for a Level 2 IT Service Desk Technician to support IT and OT systems at their Lincoln, Rhode Island facility. The position requires providing troubleshooting and configuration support for various hardware and software systems while maintaining compliance...Hourly pay- Floor & Decor in Atlanta is looking for a dedicated IT Service Desk Associate. In this role, you will manage IT Service Desk inquiries, support network and hardware setups, and develop solutions for users. This position is primarily remote, requiring the candidate to be...Remote jobWork at office1 day per week
- Consumers Credit Union in Lake Forest, IL is seeking a Service Desk Specialist to join the Tech department. This entry-level position requires assisting and providing first-level technical support in a fast-paced environment. The ideal candidate should be detail-oriented...
$27.93 - $36.64 per hour
...the role At Materion, everyone is included, respected and offered opportunity to grow. Join us! We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non‑technical end‑users in a fast‑paced,...Hourly payPermanent employmentLocal areaRemote work- Keeley-Construction-3 is seeking an IT Support Desk Technician II to join their team in St. Louis, MO. In this role, you will manage service desk tickets, provide technical support, and train junior team members. The ideal candidate has over 3 years of experience in technical...
$26 - $29 per hour
## IT Service Desk Technician II - Denver International AirportApplylocations: Denver International Airporttime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 2, 2026 (7 days left to apply)job requisition id: R0081599# About Our JobWith competitive...Hourly payFull timeLocal areaImmediate startRemote work- ...for our people to thrive. Keeley Construction is looking to hire an IT Support Desk Technician II to join our team in St. Louis, MO. Primary Responsibilities Manage and resolve service desk tickets within defined SLAs, ensuring timely resolution and clear communication...Local areaRemote work1 day per week
$27.93 - $36.64 per hour
At Materion, we value inclusion, respect, and growth. We are hiring a Level 2 IT Service Desk Technician to deliver IT and OT support in a fast‑paced manufacturing environment. The role is 100% onsite at our local facility. Key Responsibilities Provide in‑person and remote...Hourly payPermanent employmentLocal areaRemote work- ...Job Description Job Description Job Title: Service Desk Technician Job Summary The Service Desk Technician I serves as the first point of contact for IT incidents and service requests, with an expanded focus on shift-left support, automation utilization, and...Remote workShift work
Marathon TS
Herndon, VA23 days ago - ...with the technology solutions they need to succeed. From cloud services to cybersecurity, our team delivers the expertise that keeps... ...efficient, and connected. We are looking for a Service Desk Technician to join our team in Livonia, MI . This is a client-facing...Full timeWork at officeRemote workMonday to Friday
XFER Communications, Inc.
Detroit, MI18 days ago $24 per hour
...Title: Service Desk Technician Location : Remote Position Type: Contract Compensation Pay Range: $24.00 Per HR Description This remote contract position involves providing front-line technical support to various locations with unique infrastructure...Contract workRemote workMitchell Martin
United States3 days ago- ...Service Desk Technician II KeenLogic is seeking a skilled and customer-focused Service Desk Technician II to support Federal Prison Industries (UNICOR), a government corporation within the U.S. Department of Justice. This position supports enterprise IT operations and...Full timeContract workWork at officeRemote workMonday to FridayShift work
Keen Logic
United States2 days ago - ...Service Desk Technician The Service Desk Technician supports our consulting teams by providing first-line support of client requests received by email, ticket, or phone. Using remote access software and/or working directly with the client over the phone, will troubleshoot...Work at officeRemote work
Sigma Information Group Inc
United States1 day ago $59k - $81k
...Service Desk Technician II ROLE We need an experienced Service Desk Technician at Federal Prison Industries (UNICOR). UNICOR provides employment and job skills training to federal inmates through the manufacture of goods and services for federal agencies. In...Full timeWork at officeRemote workRelocationRelocation packageWest 4th Strategy
United States3 days ago$18.75 per hour
...Job Description Job Description Overview TEKsystems is seeking a Service Desk Technician to support a fast-paced operational environment in Louisville, KY. The role is responsible for delivering high-quality technical support while ensuring systems reliability during...Contract workTemporary workTEKsystems
Louisville, KY8 days ago- ...Description Job Description The Support Technician II is responsible for providing advanced... ...requests as needed to help maintain service levels. The technician is expected to troubleshoot... ..., and support day-to-day service desk operations. This position also plays a key...
Razor Technology
Conshohocken, PA17 days ago - ...document customer reports of incidents and service requests through telephone, voicemail,... ..., and personal visits to the Service Desk. Interface directly with supported end-users... ...messaging/chat with end users and technicians. Troubleshoot, document, track, resolve,...Work at officeRemote work
AAC
Washington DC26 days ago - ...Service Desk Technician (Level I / Level II) Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level I / Level II) to provide...Full timeRemote work
Dynamic Solutions Technology LLC
United States5 days ago $20 - $30 per hour
...Description Job Description Description A growing Managed Service Provider (MSP) in Northeast Wisconsin is seeking a Level 2 IT Support Technician to join its team. This role offers a blend of help desk and field work, ideal for someone who enjoys variety, problem-...Contract workTemporary workWork at officeLocal areaRemote workTEKsystems
Manitowoc, WI10 days ago- ...Job Description Job Description Service Desk Technician Paid Certifications Performance based quarterly incentives. Stratix Systems is growing and seeking a mid-level or industry experienced Service Desk Technician to join our team! Our Level I Service...Work at officeLocal areaRemote workMonday to FridayAfternoon shift
Stratix Systems
Reading, PA3 days ago - ...Job Description Job Description IT Service Technician (Tier 1) – Boca Raton, Florida (Hybrid) FLAGLER TECHNOLOGIES MSP Team United... ...Need? For this role, you should have 2–3 years of IT Help Desk, MSP, or related technical support experience (internships,...InternshipWork at officeImmediate startRemote work3 days per week
Flagler Technologies LLC
Boca Raton, FL16 days ago - ...Job Description Job Description We are seeking an IT Service Desk Technician who will be responsible for the assurance of IT hardware, software, connectivity, including new IT implementations are working well and in according with the IT governance and policies of...
Manpower
Marston, MO2 days ago - ...timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/...Full timeMonday to Friday
Christus Health
San Antonio, TX12 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Technician. Be the first to apply!
Related searches
- application support technician United States
- personal computer support technician United States
- help desk assistant United States
- junior it support analyst United States
- technical associate United States
- life support technician United States
- tech aide United States
- technical support analyst United States
- technical operations analyst United States
- help desk support specialist United States