MSW (Masters of Social Work)

Join Augusta Health

At Augusta Health, your work matters — and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job — we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia's scenic Shenandoah Valley.

Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority.

Why Join Augusta Health?

We believe in taking care of the people who care for our community. That's why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being, career development, and work-life balance. Whether you're launching your career or bringing in years of experience, we provide the tools, resources, and encouragement to help empower you to reach your full potential — personally, professionally, and financially.

Explore our Benefits, current Hiring Incentives, and our Taking Care of Us initiative — which embraces Belonging, Respect, Inclusion, Diversity, Growth, and Equity (B.R.I.D.G.E.) — to see how we invest in our team members and culture.

Total Rewards & Benefits (may vary by position):

• Comprehensive insurance package including medical, dental, and vision coverage
• Retirement savings plans and financial wellness support programs
• Generous paid time off and flexible scheduling to promote work-life balance
• Career development programs including clinical ladders, shared governance, and advancement opportunities
• Personalized onboarding with dedicated preceptors and ongoing educational support
• Tuition reimbursement and access to onsite childcare
• Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy
• Competitive pay with shift/weekend differentials
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets)

Full details are available on our Benefits Page.

Job Summary

As a designated Social Worker in Hospice, medical social services will be provided by a qualified social worker, under the direction of a physician. Social work services will be based on the patient's psychosocial assessment and the patient and family's needs. The social worker will participate in the coordination of care with the Interdisciplinary Group/Team (IDG/IDT) and participate in on-call rotation per the Hospice needs. Works in patients' homes in various conditions, can be flexible, and travels locally with reliable transportation and valid auto liability insurance.

This is a PRN position.

This position plays a critical role in supporting Augusta Health's mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities.

Essential Job Duties

Clinical:

• Possesses a working knowledge of practice standards.
• Displays initiative and responsibility for professional growth.
• Assesses and completes the Comprehensive Assessment within five (5) days of the patient's election of hospice care to identify patient and family's psychosocial, financial, environmental and community needs as evidence by POC documentation, clinical records, IDG/T meetings, and community resource referrals.
• Assists with advance directives, funeral planning, discharge planning, family counseling and may assist in changes in the level of care as indicated by the patient or family's needs.
• Provides patient and family/care giver counseling around issues of end-of-life, death, and grief.
• Promote hospice philosophy and administrative policies to ensure quality of care.
• Attends IDG/Team meetings, participates in the patient care planning process and coordinating and collaborating with the IDT to promote coordination of patient care.
• Accepts clinical assignments that are consistent with education and competence to meet the needs of the patients.
• Provides an environment which promotes respect for patients and their privacy and property.
• Participates in the Hospice's Quality Assurance and Performance Improvement (QAPI) program.
• Promotes the Hospice's philosophy and administrative policies to ensure quality of care.
• Ensures that clinical documentation is clinically sound and completed within policy standards.
• Documentation is accurate and completed at point of care.
• Serves as a social work resource for members of the team.
• Makes social work home visits as assigned.
• Cares for patients across the life spectrum.

Ethics:

• Maintains confidentiality for patient and in other situations as required.
• Maintains competence. Participates in continuing education programs per divisional requirements and licensing board as needed.
• Displays the ability to interact in an honest, straightforward manner.
• Follows company and department policies and procedures.
• Serves as a role model.
• Maintains integrity. Consistent in performance at level of minimum competence in situations where judgment is required.
• Personnel and company issues are appropriately channeled, discussed, and communicated.
• Maintains ongoing communications with management.

Productivity:

• Utilizes time, materials, and resources in an economical manner.
• Manages time to complete assigned projects in a timely manner.
• Maximizes productivity by prioritizing efficiently to manage time.

Communication:

• Uses effective interpersonal communication skills, both verbal and written.
• Keeps management informed of activities including all patient complaints.
• Maintains ongoing communications with team members.
• Maintains complete, accurate and timely records. Follows organizational policy regarding clinical documentation.
• Communicates appropriately with team members.
• Communicates appropriately with patients, families, and caregivers.
• Communicates appropriately with physicians and other health care personnel.

Customer Relations:

• Resolves potential problems and concerns of customers and referral sources. Referrals are directed to appropriate team members.
• Maintains professional image. Appearance, dress, and decorum are pr