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Racquet Sports Shop Attendant (Part-time)

The Country Club at DC Ranch

Job Description

Job Description

Do you enjoy creating exceptional experiences and building meaningful relationships with others?
Are you outgoing, organized, and passionate about providing outstanding customer service?
Would you love working in a beautiful private country club setting surrounded by tennis, pickleball, and an active community of members?

The grass  IS greener here at The Country Club at DC Ranch!

We are searching for a  Part-time  Racquet Sports Shop Attendant to provide a welcoming, friendly, and service-focused experience for members and guests at our Racquet Sports Center! Our Racquet Sports Shop Attendants are often the first point of contact for members and guests visiting our tennis and pickleball facilities. This position is responsible for assisting with merchandise sales, answering phones, managing court reservations, maintaining a clean and organized shop, and ensuring our courts and surrounding amenities are ready for play. This role plays an important part in delivering the exceptional hospitality our Club is known for!

Why The Country Club at DC Ranch?
The Country Club at DC Ranch is a member-owned, nationally acclaimed private golf and country club poised prominently near the McDowell Mountains. The Club is preparing to unveil its newly renovated championship golf course in December 2026, showcasing the design artistry of Tom Lehman. Alongside the course, members enjoy a stunning 45,000 square-foot Ranch Hacienda Clubhouse, six tennis courts, four pickleball courts, a pool complex, and a fully appointed fitness facility. The Country Club at DC Ranch embodies an exclusive desert lifestyle—its vibrancy and warmth welcome members, their families, and guests. The Club heralds its Mission Statement as follows: Through exceptional hospitality, The Country Club at DC Ranch is committed to building tradition and dedicated to being the pre-eminent southwest lifestyle club by creating a legacy of fun, family and friendliness.

Benefits We Offer:

  • Pet Insurance & Pet Discount Program (Yes, we care about your fur baby(ies)! AND this is for ALL employees!
  • Matching 401(k)
  • Employee Assistance Program
  • Holiday Pay
  • Employee Retail Discounts
  • Discounted Lifetime Gym Membership
  • Golf Privileges
  • Referral Program
  • Employee Scholarship Fund
  • Growth Opportunities
  • & More!

What You'll Do:

  • Greet and assist members and guests, providing exceptional customer service in person and over the phone.
  • Assist with merchandise sales, product recommendations, and maintaining attractive, organized retail displays.
  • Operate the point-of-sale (POS) system and assist with court reservations using Whoosh.
  • Maintain the cleanliness, organization, and overall presentation of the Racquet Sports Shop.
  • Facilitate daily opening and closing procedures.
  • Ensure tennis and pickleball courts are prepared for member play.
  • Maintain court amenities, including water, ice, beverages, and other supplies.
  • Assist members with setting up the ball machine as needed.
  • Support communication and promotion of Racquet Sports programs through flyers, emails, phone calls, and bulletin board updates.
  • Work closely with the Racquet Sports team to ensure a seamless and enjoyable member experience.

Qualifications:

  • High school diploma or equivalent preferred.
  • Previous customer service, retail, or hospitality experience preferred.
  • Friendly, outgoing, and approachable personality with a passion for helping others.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Basic computer skills and willingness to learn point-of-sale and court reservation systems.
  • Ability to multitask, take initiative, and work independently in a member-focused environment.
  • Familiarity with tennis and/or pickleball is a plus, but not required.
  • Willingness to assist with both indoor shop operations and outdoor court preparation as needed.

Schedule:

  • Saturday and Sunday: 6:00am to 2:00pm

Ready to join our team? You can learn more about us at or follow us on Instagram @thecountryclubatdcranch!

Vacancy posted 2 days ago
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