Practice Manager, CARE Center - Century City

The UCLA Center for Clinical AIDS Research and Education (CARE) provides state-of-the-art medical care and conducts clinical trials for people living with HIV and AIDS. Our highly trained, nationally recognized physicians are leaders in the field of HIV Medicine, Infectious Diseases, Oncology and other areas relevant to the health of our patients. The CARE Center’s research team is committed to conducting a broad program of ethical and high-quality clinical, behavioral and prevention research to promote the health of people living with or at risk for acquiring HIV and other infectious diseases. The CARE Center is the UCLA base for several national and international HIV research networks as well as a site for pharmaceutical and biotechnology industry-sponsored trials and novel, small-scale, investigator-initiated trials.

The UCLA CARE Center (Center for Clinical AIDS Research and Education) is seeking a Practice Manager to oversee the business and patient care functions of the UCLA CARE Center a UCLA Health Community Clinic. In this role you will supervise the medical front and back-office staff and coordinate clinical services, providing daily administrative and operational oversight and physical space management. You will report to the Assistant Director, Regional Director, while also partnering closely with the Clinical Medical Director.

Pay Range: Salary to be offered will be determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $73,000.00 to 149,600.00 annually. The budgeted salary range that the University reasonably expects to pay for this position is about $73,000.00 to 111,300.00 annually.

• Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.
• Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
• Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.
• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.
• Working knowledge of medical terminology.
• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.
• Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.
• Working knowledge of major medical insurance plans.
• Ability to work occasional weekends or evenings as required.

Preferred:

• Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.
• Working knowledge of the CareConnect system.
• Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic.
• Accounting skills to plan, prepare and analyze revenue and expense budgets.

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.