Part Time Service Advisor Trainee

Service Advisor TraineeWe are seeking a motivated and customer-focused individual to join our team as a Service Advisor Trainee. In this role, you will learn the essential functions of a Service Advisor, acting as a liaison between customers and our service team. You will ensure that customers receive outstanding service and care, while also helping to manage service operations efficiently. This is an entry-level role with room for career advancement within the company.$18/hour paid on a bi-weekly basis!Key Responsibilities:Assist customers in understanding their vehicle’s service needs, ensuring clear communication between customers and techniciansDevelop knowledge of service processes, repair orders, and vehicle maintenanceLearn to prepare accurate cost estimates for vehicle repairs and servicesFacilitate customer appointments, ensuring timely and efficient service schedulingCommunicate service updates to customers in a clear and friendly mannerHandle customer concerns and issues, working to resolve them in a professional mannerMaintain up-to-date knowledge of products, services, and warrantiesAssist with customer follow-ups and service remindersProvide exceptional customer service while fostering a positive work environmentQualifications:College education preferred but not required.Excellent communication and interpersonal skillsStrong attention to detail and ability to multitask in a fast-paced environmentAbility to work well in a team settingBasic knowledge of automotive services is a plus but not requiredWillingness to learn and adapt to new challengesBenefits:Work Schedule: 8-6 Monday, Friday, and Saturday401(k) + Company Match: Plan your future with confidence through our retirement savings program, which includes a company match up to 6%!Paid Time Off (PTO): Begin accruing PTO immediately, with eligibility for use after 90 days of employment for Full Time Employees.Comprehensive Insurance Package: Full array of insurance options including health, dental, vision, and life insurance for Full Time Employees.Career Growth: Ample opportunities for professional development and advancement within the companyNelson Auto Group is an Equal Opportunity EmployerWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.