Medical Assistant Receptionist

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Assists with clerical duties to maintain efficient operations.

Essential Functions and Responsibilities:

1. Performs to service excellence standards:

• Responds promptly, professionally and courteously to all customers’ needs.
• Cooperates and communicates effectively with all patients, families and staff.
• Contributes to continuous quality improvement efforts.

2. Prepares examining rooms including turning on computer terminals and stocks room with supplies.

3. Organizes forms for physicals, etc.

4. Works collaboratively with provider to assists in providing care to patients:

• Prepares patient and necessary equipment/supplies for visit.
• Documents all interventions, patient/family responses, medication dispensed or prescribed, vital signs, etc. in-patient chart and/or computer system.
• Administers EKGs, PFTs, immunizations, medicines, draws blood, etc. as directed.
• Obtains approval for and phones in prescriptions as directed.
• Completes lab slips and referral forms as directed.
• Assists with routine procedures for gynecological exams, physicals, and office visits, etc.

Qualifications:

Required:

• High school diploma or equivalent and six months experience as a Medical Assistant or a Patient Care Tech.
• High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic, or patient care technician.
• For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire
• For positions designated as float positions, travel to or between clinics is required
• Electronic medical record experience.
• One-year experience working in medical office with multiple providers.
• Previous experience working in a medical office of the same specialty.

Preferred:

• Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT)
• Electronic medical record experience.
• One-year experience working in medical office with multiple providers.
• Previous experience working in a medical office of the same specialty.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full-time
• Daily Work Times: 8-5
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.