Customer Service Assistant

About Us

We create physical marketing systems that move from idea to street, venue, retail floor and event space.

Job Summary

We are seeking a friendly and motivated Customer Service Assistant to support customers, answer questions, and provide professional assistance throughout the customer experience. This entry-level opportunity is ideal for someone who enjoys helping people, communicating clearly, and developing strong customer service and relationship-building skills in a team-oriented environment.

Responsibilities

* Listen carefully to customer needs and provide helpful information. * Identify customer needs and recommend appropriate solutions. * Assist with routine customer questions and concerns. * Support customer follow-ups and relationship-building activities. * Communicate product and service information clearly and accurately. * Assist with promotional and customer outreach activities. * Maintain organized records of customer interactions and follow-ups. * Communicate customer feedback and questions to appropriate team members. * Collaborate with colleagues to achieve customer service goals. * Help create a positive and welcoming customer experience. * Participate in ongoing training and professional development.

Minimum requirements: High school diploma or equivalent required.

Strong communication and interpersonal skills.

Friendly, professional, and customer-focused attitude.

* Strong listening and problem-solving abilities. * Positive attitude and willingness to learn. * Good organizational and multitasking skills. * Comfortable interacting with customers and the public. * Reliable, adaptable, and self-motivated. * Previous customer service, sales, retail, hospitality, or office experience is a plus but not required.

REQUISITOS