Client Relations Assistant Manager

Job Description

Job Description

Client Relations Assistant Manager (Outside Client Service)

Location: Salt Lake City, Utah

Company: North American Recovery – Utah’s Premier Collection Agency

About the Role

North American Recovery is seeking a dynamic and professional Client Relationship Manager to join our team. This is a client-facing role focused on maintaining and strengthening relationships with our existing clients while identifying opportunities to grow our book of business. You’ll be the trusted liaison between our agency and the companies we serve, ensuring they receive exceptional service and support.

 
The position involves approximately 50% in-office work and 50% field visits to client locations. The position will require the use of your own car (you will be reimbursed for mileage and expenses), so you must have a reliable, professional vehicle.

Key Responsibilities

·         Build and maintain strong relationships with existing clients.

·         Conduct regular in-person visits to client offices.

·         Ensure client satisfaction and proactively address any concerns or service needs.

·         Identify opportunities to expand services within current accounts.

·         Represent North American Recovery with professionalism, integrity, and enthusiasm.

·         Collaborate with internal teams to ensure seamless client support.

·         Bachelor’s degree in Marketing, Business, Public Relations, or related field OR equivalent experience in a high-level client service or account management role.

·         Exceptional interpersonal, verbal, and written communication skills.

·         Strong organizational and problem-solving abilities.

·         Self-motivated with the ability to work independently and manage multiple priorities.

·         Comfortable interacting with executives and decision-makers.

·         Proficient in basic computer applications and CRM tools.

·         Team-oriented mindset with a proactive approach to client service.

Compensation

Pay will be based on education, experience, technical expertise, and overall ability to perform the job. The starting pay for this position is $25.00 per hour.

Benefits

·         Generous 401(k) retirement plan.

·         Medical, Dental, Vision, and Life Insurance.

·         Paid Time Off (PTO) begins accruing on Day 1, Hour!

·         Birthday paid day off.

·         Excellent attendance rewards – earn up to 6 additional paid days off per year.

Sales Opportunities & Residual Income

This role offers exciting sales opportunities, including the potential to earn significant residual income through client growth and reactivation. Successful candidates will have the opportunity to cultivate long-term relationships that generate residual income—making this position not only professionally fulfilling but also financially lucrative.

Equal opportunity employer.