Facilities Maintenance Technician

Facilities Maintenance Technician

The Facilities Maintenance Technician provides advanced mechanical, utility, and mission-critical infrastructure services for a complex biotech manufacturing, distribution, research and development, and data center site. This role focuses on equipment and facility installation, repair, troubleshooting, and preventative maintenance for building, utility, and IT support systems in a regulated environment. The technician responds to critical alarms, contributes to GMP documentation, supports commissioning and qualification of new systems, and offers technical guidance and mentorship to junior personnel.

Responsibilities include:

• Develop and maintain a complete working knowledge of all infrastructure systems and operations across the facility, including mechanical, utility, and mission-critical IT support systems.
• Respond promptly to infrastructure, utility, and IT mission-critical equipment alarms and carry out effective repair and mitigation activities to protect continuous operations.
• Restore the critical environment to its proper maintenance condition following repairs and ensure facility needs are met to support uninterrupted site operations.
• Perform advanced troubleshooting on HVAC systems, boilers, pure steam generators, autoclaves, glassware washers, lab washers, reverse osmosis/deionized (RODI) systems, refrigeration, electrical, plumbing, and pneumatic systems.
• Operate and support mission-critical IT data center infrastructure, including Computer Room Air Conditioning (CRAC) units, Uninterruptible Power Supplies (UPS), and battery strings, and escalate complex events to the Lead Facilities Maintenance Technician when appropriate.
• Complete preventative maintenance on equipment and building systems in accordance with established department procedures and schedules.
• Participate in an emergency on-call rotation and support after-hours maintenance response and critical system recovery when needed.
• Provide guidance, training, and on-the-job coaching to lower-level personnel to support skill development and consistent execution of maintenance activities.
• Author and revise Preventive Maintenance procedures, Standard Operating Procedures (SOPs), job plans, and work instructions to maintain accurate and compliant documentation.
• Contribute to GMP quality records, including Change Controls, Deviations or Problem Reports, Corrective and Preventive Actions (CAPAs), and Methods of Procedure (MOPs), and independently author these documents when assigned.
• Complete work order documentation in accordance with Good Documentation Practice (GDP) and ALCOA+ data integrity principles to ensure accurate, reliable maintenance records.
• Maintain accurate records of building operations, repairs, parts, equipment conditions, and preventative maintenance activities within the Computerized Maintenance Management System (CMMS).
• Use the site Building Management System (BMS) to monitor alarms, review operational trends, and support troubleshooting of critical plant systems.
• Monitor critical plant systems through routine rounds, meter readings, BMS trend reviews, and field inspections to identify issues and ensure reliable operation.
• Perform and record daily meter readings, analyze data for adverse trends, and escalate concerns to appropriate stakeholders for corrective action.
• Coordinate planned work in data center and server room spaces with site IT teams and adhere to mission-critical change control procedures.
• Support commissioning and qualification activities (IQ, OQ, PQ) for new and modified utility and facility systems as assigned.
• Support internal and external audits and regulatory inspections by producing requested records and responding to subject matter questions within the scope of responsibilities.
• Comply with all site Environmental Health and Safety (EH&S) requirements, including Lockout/Tagout, confined space entry, hot work, electrical safety, fall protection, refrigerant handling, and chemical safety protocols.
• Identify recurring failures and reliability opportunities, and recommend improvements to the Lead Facilities Maintenance Technician and Facility Manager to enhance system performance.
• Ensure continuous operation of site HVAC, utility, and mission-critical IT support systems through proactive maintenance and timely response to issues.
• Perform other related duties as required and assigned to support safe, reliable, and compliant facility operations.

Essential skills include:

• At least 6 years of related facilities or utilities maintenance experience, including a minimum of 3 years in a GMP-regulated biotechnology, pharmaceutical, or life sciences manufacturing environment.
• Proven working knowledge of electrical systems, plumbing, HVAC, and refrigeration equipment and their associated controls and components.
• Working knowledge of IT data center and mission-critical systems, including Computer Room Air Conditioning (CRAC) units and Uninterruptible Power Supply (UPS) systems.
• Ability to comply with FDA, Environmental Health and Safety (EH&S), current Good Manufacturing Practice (cGMP), and ISO regulations in daily work.
• Advanced troubleshooting skills for complex mechanical, electrical, and utility systems in a regulated facility.
• Strong working knowledge of Building Management Systems (BMS) and Computerized Maintenance Management Systems (CMMS), including monitoring, trend analysis, and work order management.
• Experience contributing to GMP documentation, including Preventive Maintenance procedures, Standard Operating Procedures (SOPs), and work order records that follow Good Documentation Practice (GDP).
• Experience supporting emergency response, critical system recovery, and after-hours or on-call maintenance activities.
• High school diploma or equivalent educational background.
• Certification in multiple relevant mechanical and/or electrical trades.
• Current EPA Section 608 Universal CFC certification for refrigerant handling.
• Current OSHA 10-hour General Industry certification.
• Valid driver's license and ability to travel locally between facility areas as needed.

Additional skills and qualifications include:

• Experience in biotech, GMP, or hospital environments is highly desirable and considered a strong asset.
• Maryland Stationary Engineer license (any grade) is strongly preferred.
• OSHA 30-hour General Industry certification is beneficial.
• Hands-on experience with Blue Mountain RAM (Regulatory Asset Manager) or equivalent validated GMP CMMS platforms.
• Hands-on experience with Building Management Systems such as Siemens Desigo Insight, Siemens Desigo CC, Johnson Controls Metasys, Honeywell, or equivalent platforms.
• Boiler operator license for high or low pressure boilers.
• Ability to develop reliability reports to identify areas of concern and potential future problems in facility systems.
• Strong communication skills, both oral and written, to interact effectively with cross-functional teams and document technical work.
• Proven problem-solving skills and the ability to diagnose and resolve complex technical issues efficiently.
• Professional demeanor and ability to maintain a steady pace in a fast-moving, mission-critical environment.
• Influencing, leadership, and negotiating skills to guide work activities and collaborate with stakeholders.
• Ability to work independently, in a group setting, with minimal direction, or under direct supervision as situations require.

Why work here?

This opportunity offers the chance to work in a sophisticated, mission-critical biotech and data center environment where technical expertise is highly valued and continuously developed. You will gain exposure to advanced mechanical, utility, and IT infrastructure systems while contributing directly to safe, reliable, and compliant operations. The role provides a clear pathway from contract to permanent employment, with shift differentials available for off-shift work after conversion, reflecting recognition of your contribution to around-the-clock facility reliability. You will join a culture that emphasizes safety, regulatory compliance, continuous improvement, and professional growth, with opportunities to expand your certifications, deepen your GMP experience, and take on increasing responsibility in a high-impact setting.

Work environment:

The role is based in a complex biotech facility that includes manufacturing, distribution, R&D laboratories, and mission-critical data center spaces. You will work primarily on 2nd shift, Monday through Friday, from 2:00 PM to 10:30 PM, and participate in an emergency on-call rotation to support after-hours issues. The environment involves frequent interaction with mechanical, electrical, HVAC, refrigeration, plumbing, and utility systems, as well as IT data center infrastructure such as CRAC units, UPS systems, and battery strings. You will regularly use Building Management Systems (BMS) and Computerized Maintenance Management Systems (CMMS) to monitor alarms, review trends, and manage work orders, and you will support commissioning and qualification activities for new or modified systems. The facility operates under strict EH&S, FDA, cGMP, and ISO requirements, with established procedures for Lockout/Tagout, confined space entry, hot work, electrical safety, fall protection, refrigerant handling, and chemical safety. Work may include rounds, meter readings, field inspections, and tasks in data center and server room spaces that require adherence to mission-critical change control procedures. Dress is appropriate for an industrial and