Retail Merchandising & Display Technician

The purpose of the Retail Merchandising & Display Technician is to perform break/fix, installation, and ad‑hoc maintenance, as well as general merchandising tasks. This role focuses on installing and maintaining retail displays and fixtures, completing planogram resets, troubleshooting and repairing issues, and contributing to our in‑store prescription drug collection program. You’ll be a full‑time employee with access to benefits, but your weekly hours will vary based on business needs. Some weeks may offer 40+ hours, while others could have fewer hours—or even no scheduled hours. What You’ll Do Install and/or build displays, fixturing, and endcaps, including setup of security, cabling, wiring, monitors/media players, and audio connectivity. Diagnose and resolve display issues to ensure full functionality and meet maintenance requirements. Lead teams on multi‑rep projects, which may involve full 8‑hour days and travel up to 120 miles. Perform ad‑hoc maintenance, including store service within 48‑72 hours and independent repair of display issues using provided parts. Travel up to 120 miles with paid drive time and mileage per company policy; overnight travel may be required. Work a minimum of 32 hours per week, with potential to increase to 40‑50+ hours based on business needs; standard schedule is Monday through Friday, starting at 8:00 a.m., with occasional weekend assignments. Accurately report the status of each store visit. Perform essential merchandising functions, including planogram resets, POP updates, and maintaining correct pricing and signage. Build in‑store relationships and participate in weekly conference calls. Complete administrative tasks such as scheduling reports within 24 hours of program launch, entering data/reports same day, and reporting visits by project end date. Carry out additional tasks as requested by management. Facilitate the collection of prescription drugs that have been placed in the store’s designated drug take‑back containers by securing the bag with a provided zip tie and placing it in a holding area in the store. In‑store interactions will be limited to the pharmacist and/or store leadership. Qualifications High school diploma or equivalent required. Experience in building displays, fixturing, monitor cabling/connectivity. Proficient in using tools required to maintain displays. Experience troubleshooting and fixing display issues, including light fixtures, malfunctioning buttons, software reboots, and electronic component connectivity. Good verbal and written communication skills. Detail‑oriented and highly organized. Ability to independently manage an account base. Ability to read schematics and correctly connect components. Professional demeanor at all times. Proficient in using a personal Smartphone/Tablet with GPS functionality to upload photos, report assignment data, reference documents while in‑store, and schedule visits. Capable of driving on behalf of the company in compliance with company guidelines, with reliable transportation. Commitment to complete the market area’s minimum weekly or special project hours. Basic toolkit required (multi‑screwdriver, Torx security bit set, hammer, cordless drill, Allen wrench, box cutter, rubber mallet, socket set, needle‑nose pliers, precision wire cutters, crescent wrench, easy‑off, putty knife, microfiber cleaning cloth, and Goo Gone). Complete and pass required break‑fix and ad‑hoc paid training, as well as one‑off project training, before conducting visits. Physical Requirements Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive. Regularly lift and carry up to 10 pounds; frequently lift up to 25 pounds; occasionally lift up to 40 pounds; occasionally lift up to 100 pounds with support from a second person. Work 8‑hour resets as needed. Climb ladders taller than 10 ft. Practice continuous hand/eye coordination and fine manipulation. Complete/certify in Best Buy’s training to use machines such as Big Joe/Little Joe and possibly forklifts. Occasional travel via flight or other modes of transportation. Benefits Competitive weekly pay and early wage access. Medical, Dental, Vision, and Supplemental Plan Options. Accrued vacation and sick time. 401(k) with employer matching after 12 months. Paid required training (online and in‑store). Paid drive time and mileage between stores. Out‑of‑market travel pay (drive time, mileage, per diem, hotel). Referral bonus. Tax savings with flexible spending accounts for parking, transit, dependent, and healthcare costs. Pay: USD $21.00 /hr. Equal Employment Opportunity Statement Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to selection, training, development, and promotion of the most qualified candidates and employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is an at‑will employer. #J-18808-Ljbffr Channel Partners Solutions, LLC.