Billing Analyst - Commercial Insurance

Job Description

Job Description

We are looking for a detail-oriented Billing Analyst - Commercial Insurance to join a Contract assignment based in Pleasant Grove, Utah. This position supports high-volume billing and policy-related financial activities, requiring strong accuracy, sound judgment, and the ability to keep work moving across multiple priorities. The ideal candidate brings insurance billing or accounts receivable experience and is comfortable partnering with accounting, operations, compliance, and sales teams to maintain timely and accurate processing.

This role will be remote after in office training

Responsibilities:

• Execute daily billing and policy-related transactions with a focus on timeliness, accuracy, and adherence to established procedures.

• Create and distribute financial documents such as agreements, bind requests, invoices, and required affidavits for policy and billing activity.

• Maintain complete and organized records within internal systems to support data accuracy, audit preparedness, and documentation standards.

• Manage invoicing volume, apply payments, and support accounts receivable activities including reporting, refunds, chargebacks, collections, and reconciliations.

• Review direct bill and agency policy information for accuracy and assist with commission-related processing when needed.

• Prepare and send cancellation-related notices and other required communications in accordance with workflow and compliance expectations.

• Support carrier payable and remittance tasks, while contributing to monthly reconciliation work across assigned financial processes.

• Investigate routine discrepancies, resolve issues within scope, and escalate more complex exceptions with clear supporting details.

• Partner with cross-functional teams to keep billing and accounting operations progressing efficiently and identify opportunities to improve workflows or automation.

• Respond promptly to assigned accounting communications and provide documentation requested for internal or external audit activity.

• High school diploma or equivalent required; an associate's or bachelor's degree in Accounting, Finance, or a related discipline is preferred.
• At least 2 years of experience in insurance billing, agency accounting, accounts receivable, or a similar financial operations role.
• Practical knowledge of billing procedures, collections, reconciliations, and policy-related financial processing within an insurance environment.
• Background in commercial insurance or the broader insurance industry is strongly preferred.
• Demonstrated accuracy, attention to detail, and ability to manage sensitive financial information with discretion.
• Ability to handle a fast-paced workload with competing deadlines while maintaining quality standards.
• Proficiency with Microsoft Office, especially Excel, and familiarity with insurance or accounting platforms such as NetSuite or similar systems is preferred.
• Strong communication and problem-solving skills, with the ability to work effectively across departments and recommend process improvements.