Operational Support Specialist

Job Title

Under direct supervision, performs routine but varied clerical duties in accordance with standard procedures. This includes clerical duties such as photocopying, compiling records, filing, tabulating, posting information, scanning documents, distributing outgoing mail and coordinating with print services. Applies knowledge of department policies and procedures, and utilizes a general understanding of other department's functions. Maintains records, prepares forms, verifies information and resolves routine problems. May do some data-entry to retrieve and route documents to appropriate business area.

Role Characteristics

Performs a variety of duties requiring specific job skills. Follows general instructions or procedures. Limited authority to make decisions that go beyond established expectations and guidelines. For technical jobs, structured analysis and interpretations are required. Makes decisions that impact accuracy of data, utilization of equipment, and/or quality of output which ultimately impact cost/revenue. Applies knowledge to handle many problems independently but seeks guidance in highly complex situations. Applies basic PC skills. Typically, has at least 2 yrs of related experience.

Job Responsibilities & Requirements

Responsibilities:

Providing administrative support, data entry and various clerical duties; conducting research utilizing internal data and outside research sources.; and accommodating the storage of records and documents.

Skills: Basic Qualifications:

1 years of data entry experience

Warehouse conditions /Physical Requirements:

Must be able to lift and move boxes up to 35 pounds. Standing for a prolong period of time. Digital dexterity (i.e., ability to use a computer keyboard and toggle between various screens). Perform repetition work requiring visual accuracy. Ability to sit, reach, grasp, lift, carry, bend, push and pull.

Keywords:

Education:.

Skills and Experience:

Required Skills:

DATA ENTRY

ADMINISTRATIVE SUPPORT

CLERICAL DUTIES

PHOTOCOPYING

COMPILING RECORDS

Additional Skills:

FILING

TABULATING

POSTING INFORMATION

SCANNING DOCUMENTS

DISTRIBUTING OUTGOING MAIL

COORDINATING WITH PRINT SERVICES

MAINTAINING RECORDS

PREPARING FORMS

VERIFYING INFORMATION

PROBLEM SOLVING

RESEARCH

DIGITAL DEXTERITY

BASIC PC SKILLS

Minimum Degree Required: Completed High School (Diploma or GED)

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of –Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."