Freelance_Clean Beauty Concierge

Clean Beauty Concierge Representative Westman Atelier is seeking a Clean Beauty Concierge representative who will serve as a virtual brand ambassador and the face of Westman Atelier's client experience. This role is responsible for delivering an exceptional and bespoke level of care, supporting our digital services. With a deep knowledge of our high-performance, skin-loving formulations, the Clean Beauty Concierge team is dedicated to building client loyalty through meaningful interactions and expert product guidance. Responsibilities: Conduct one-on-one video consultations tailored to each client's unique needs, skin type, and lifestyle. Deliver exceptional, high-touch service that reflects Westman Atelier's brand and aesthetic standards. Provide expert guidance on product recommendations and shade matching by replying to inquiries via email, text, and live chat. Partner with the Ecommerce team in the execution of new digital services, virtual events, and support ongoing ad-hoc support. Act as a trusted resource for clients navigating our catalog of clean beauty products. Represent Westman Atelier with professionalism, warmth, and deep brand knowledge at all touchpoints. Requirements: 2-3+ years of experience working directly with clients in beauty, retail, or luxury services. Must have experience as a makeup artist, with knowledge of product application, technique, and customer engagement. Must be comfortable with self-application for demonstration purposes. Excellent written communication and interpersonal skills with a natural ability to connect with clients. Strong attention to detail, self-starter, and able to thrive in a fast-paced, dynamic environment. Proficient in Google Workspace, Zoom Meetings, and with digital scheduling tools. *this is a remote position*