Patient Support Specialist

Responsible for delivering paraprofessional health care under supervision. In collaboration with nursing staff, maintains a therapeutic environment. Responsible for providing a broad range of treatment and rehabilitation activities for the population served. Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

Obtain certification in HeartSaver First Aid within 30 days of hire date High school diploma Preferred Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

Bachelor of Science in Psychology, Social Work, Nursing Experience Prior experience working with substance use disorder

CORE DUTIES AND RESPONSIBILITIES

Applies effective communication techniques in collaborating with members of the interdisciplinary team and in interacting with patients and significant others in therapeutic relationships. Provides structure and maintains a therapeutic environment, as an active member of the health team, taking developmental age of patient into account (as determined and directed by the master treatment plan). Maintenance of the therapeutic environment includes providing care to patients in a manner that considers safety (i.e. rounds), patients’ rights and comfort. Utilizes the individualized care plan for assistance in identifying and implementing developmental age appropriate interventions with patients. This includes setting limits in a therapeutic and consistent manner on a patient’s behavior with the assistance of a nurse within unit guidelines and identification of verbal and non-verbal cues for potential aggressive behavior and application of de-escalation techniques to the situation. Provides assistance to visitors and families in accordance with unit policies. Performs basic medical tasks (i.e. obtains and documents vital signs) and exhibits a willingness to learn additional tasks. Assists patients in their activities of daily living as needed Transports and supervises patients to appointments and activities on and off the unit. Organizes and facilitates specific recreation, physical fitness and age appropriate leisure time activities. Answers the telephone and responds to all calls in an appropriate and professional manner Assists with therapeutic intervention, which may include verbal de-escalation and physical intervention.

PHYSICAL REQUIREMENTS

Heavy/hard work: work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and occasionally physical restraint of a patient.

WORKING ENVIRONMENT

Inpatient unit, group rooms, off site meetings Additional Job Description Scheduled Weekly Hours 24 Shift Day (United States of America) Exempt/Non-Exempt United States of America (Non-Exempt) Company WVUH West Virginia University Hospitals Cost Center 27 WVUH Nursing 10 West Address 1 Medical Center Drive Morgantown West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. #J-18808-Ljbffr WVU Medicine