Urban Jungalow Team Member in Training

Job Description

Job Description

Job Summary

Team Members play a key role in supporting the preparation and assembly of vegan, gluten-free, and wellness-focused menu items. This position requires attention to detail, consistency in following recipes, and a passion for quality and sustainability. Team Members contribute to an efficient, clean, and positive work environment, ensuring every guest receives a memorable experience that reflects the company’s vibe and vision.

Team Members are cross trained across all stations (Front of House, Back of House, and support roles) and will be scheduled into a primary station each shift, while remaining flexible and ready to support other stations based on business flow and team needs.

We’re looking for an individual who is excited to provide first-class guest experience, can uphold our brand values, and has prior experience with barista or food prep. 

Duties & Responsibilities

• Prepare ingredients by washing, cutting, measuring, and portioning according to recipes and prep lists.
• Cook, batch, and assemble food and beverage items under leadership direction and in compliance with recipes and brand standards.
• Label, date, and store food properly following FIFO (first in, first out) practices.
• Maintain a clean, organized, and safe work area throughout the shift, including prep, production, and service areas.
• Perform Front of House (FOH) responsibilities as scheduled, including customer service, operating the POS system, preparing barista beverages, maintaining merchandise displays, and ensuring cleanliness of guest-facing areas such as tables and restrooms.
• Perform Back of House (BOH) responsibilities as scheduled, including cold line preparation (smoothies, bowls), food prep, dishwashing, stocking, and maintaining clean and organized kitchen stations. When assigned a BOH shift, team members may be designated to the culinary station as a shift-level assignment. This station is responsible for guiding BOH flow, directing prep priorities, and serving as the BOH point of contact for shift leadership.
• Support station flow by assisting other areas (FOH, BOH, or Expo) during peak times or as directed, ensuring efficient service and minimizing delays.
• Learn and communicate the ingredients and benefits of vegan and wellness-focused menu items.
• Follow all food safety, sanitation, and health standards, including temperature logs and personal hygiene requirements.
• Assist with opening, closing, and side work responsibilities as assigned.
• Operate kitchen and barista equipment safely and accurately.
• Report low stock levels, maintenance needs, or equipment issues promptly to supervisors.
• Follow direction from shift leadership, to prioritize tasks, restock stations, and maintain workflow efficiency across all areas.
• Work collaboratively with other team members to meet daily production and service goals.
• Provide warm, positive, and professional interactions that enhance the guest experience.
• Uphold company policies, procedures, and dress code at all times.
• Successfully complete training across all stations (FOH, BOH, and support roles) and demonstrate the ability to perform each as needed.
• Perform all other duties as assigned.

Required Skills & Abilities

• Strong attention to detail and ability to follow recipes and portion guidelines accurately.
• Excellent communication and teamwork skills.
• Ability to multitask and work efficiently in a fast-paced, guest-focused environment.
• Dependable, punctual, and adaptable with a positive attitude.
• Enthusiasm for wellness, sustainability, and plant-based living.
• Basic proficiency with POS systems or mobile ordering apps preferred.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Shift Availability 

• Flexibility to work mornings, evenings, or holidays as required.
• Weekend availability is required. 
• Shifts may include:
  • 6:30 AM – 3:00 PM
  • 7:00 AM – 3:30 PM
  • 9:00 AM – 5:30 PM
  • 3:00 PM – 9:00 PM
  • 3:30 PM – 9:30 PM

Enhance Your Experience!

As an Urban Jungalow Team Member, you'll have opportunities to earn additional compensation incentives while growing your skills, including:

• Jungalow Creators -  Create content and earn extra income
• High 5 -  Get rewarded for delivering exceptional guest experiences
• Spot Bonus -  Recognition for outstanding performance

Education & Experience

• High School Diploma or equivalent. 
• Previous food preparation or kitchen experience preferred but not required. Training provided. 
• ServSafe certification or equivalent preferred.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.

• Prolonged periods of walking, standing, and sitting.
• Must be able to lift up to 40 pounds. 
• Exposure to hot and cold environments. 
• Frequent use of hands, harms, sight, and hearing.
• Flexibility to bend, reach, and grab throughout the day. 

About the Company

Urban Jungalow is a wellness-forward, quick-service café concept inspired by nostalgia and crafted for modern lifestyles. Our entirely vegan and gluten-free menu features grab-and-go offerings, handcrafted non-alcoholic beverages, and a genuine passion for hospitality, all served in a thoughtfully curated space. We are committed to sustainability, bold flavor, and atmosphere, infusing each guest interaction with positive energy and intentional design. Our mission is to bring functional foods forward through a culinary-driven, hospitality-first approach, offering convenience without compromise.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.