Shift Manager

Join to apply for the Shift Manager role at McDonald's Get AI-powered advice on this job and more exclusive features. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is your employer. McDonald’s USA controls logos and brand, but not employment matters. Description McDonald's Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Responsibilities Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. Food Safety Internal Communication Inventory Management Daily Maintenance and Cleanliness Managing Crew Quality Food Production Exceptional Customer Service Safety and Security Scheduling Training Qualifications Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun with the passion to work the famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants. Benefits 15‑25 days paid vacation 10 paid holidays and 8‑week sabbatical every 10 years Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language Medical, dental and vision coverage Pre‑tax flexible spending accounts Short‑ and long‑term disability, life and accident insurance Paid leaves of absence Service awards Employee resource connection Adoption assistance Matching gifts program Seniority level Entry level Employment type Full‑time Job function Management and Manufacturing Industries Restaurants By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the employer. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions concerning me. #J-18808-Ljbffr