IT Training Specialist / Technology Trainer

Our client, a progressive midsized Manhattan law firm, is seeking an experienced (3+ years), hands on, IT Training and Development Specialist / Legal Technology Trainer who enjoys teaching people how to use technology more effectively. This opportunity is ideal for a personable, proactive technology trainer with strong experience delivering one-on-one IT training, small group classroom instruction, and end-user software training in a law firm or other professional services environment.

Key Responsibilities:

• Deliver instructor led IT training, including 1on1 coaching, small group classroom training, and hands on software instruction for attorneys and staff.
• Conduct new hire technology onboarding and provide ongoing end-user application training.
• Develop and maintain training materials, user guides, quick reference guides, and software documentation.
• Administer and update the firm's Learning Management System (LMS).
• Provide training on Microsoft Office / Microsoft 365 applications, document management systems, billing software, and other legal technology platforms.
• Collaborate with IT personnel and outside training consultants on software implementations, application upgrades, technology adoption, and training initiatives.
• Support user education on emerging technologies, including AI tools and their appropriate use in a professional services environment.
• Assist with selected employee onboarding, staff development, and professional development initiatives.

Particular candidates of interest are those who offer:

• Demonstrated success conducting individual technology training and small group classroom instruction.
• Strong knowledge of Microsoft Office / Microsoft 365, including Word, Excel, Outlook, and PowerPoint.
• Experience with document management systems (DMS), legal applications, billing platforms, or other enterprise software.
• Excellent presentation, communication, interpersonal, and instructional skills.
• The ability to explain software functionality clearly and patiently to users with varying levels of technical proficiency.
• Experience developing instructional materials, training documentation, or LMS content.
• Familiarity with AI productivity tools and their practical application in a professional environment.
• A self-motivated, organized, and collaborative approach to training and staff development.

Law firm experience is preferred but not required. Candidates with strong hands on technology training backgrounds in accounting, consulting, financial services, or other professional services environments will be considered. Training on unfamiliar firm specific applications will be provided. Compensation ranges from $85K to $95K+, with bonus eligibility, a comprehensive benefits package, and a hybrid work schedule.

J. Sheppard Associates Represents Top Candidates, Law Firms and Corporations