Special Events Ambassador

Special Events Ambassador

Title: Special Events Ambassador

Department: Parks and Recreation

Salary Range: $14 / hour

Hours: Varies (Part-Time)

This is a part-time position and is ineligible for benefits.

Job Summary

Work with the Special Events Team to create one-of-a-kind special events. The position acts as brand ambassador for professionally produced events and activates programming at The Lawn at The Lakefront. This role also supports event operations, guest experience, and program execution through both onsite event work and pre-event coordination.

The Special Event Ambassador will have an opportunity to work in a community that is one of the fastest growing and most exciting suburbs in the USA. The candidate must be highly motivated and strive for success by demonstrating Little Elm's Core Values of Integrity, Customer Service, Efficiency, and Innovation.

Education/Training/Experience

1. Must be 18 years of age.

Licenses or Certificates

1. Must be bondable.
2. Possess a valid Texas Driver's License.

Language Skills

1. Ability to communicate effectively.
2. Ability to understand and follow written and oral instructions.

Essential Job Functions

1. Acts as a brand ambassador for one of a kind special events and event programing.
2. Plans and activates outdoor programing at The Lawn at The Lakefront, such as movie nights, concerts, farmers markets, Imagination Playground and other community-oriented events.
3. Engages with the community to learn what they would like at future events and promote Lakefront events.
4. Books and coordinates vendors for each event.
5. Assists with pre-event preparation including vendor communication, inventory tracking, event setup planning, and logistical coordination.
6. Assists in on-site marketing of the events by creating social media stories, reels, and taking photographs.
7. Interacts with residents and visitors attending special events; answering inquiries, resolving complaints, and assisting patrons as needed.
8. Delivers a high level of customer service by proactively engaging attendees, resolving issues, and creating a welcoming and memorable event experience.
9. Interacts with vendors; recruiting vendors for events, answering vendor inquiries, and assisting with set up on site by ensuring vendors are in the correct area and following park rules.
10. Oversees assigned event zones including vendor areas, parking, programming spaces, or guest services to ensure smooth operations and safety.
11. Responsible for operating AV equipment at The Lawn at The Lakefront for movie nights and other events.
12. Communicates effectively with event leadership regarding real time issues, safety concerns, and operational needs during events.
13. Maintains a clean and organized workspace, including The Lawn at The Lakefront, and the storage and inventory of event equipment.
14. Works in various weather conditions and at different event venues, ranging from outdoor festivals, events at our waterpark, and other locations.
15. Must be able to work weeknights and weekends.
16. Transports and handles event materials and equipment with care to prevent damage or accidents.
17. Assists with the set up and break down event equipment such as tents, tables, chairs, stages, sound systems, and other related activities.
18. Assists with post-event breakdown, inventory reconciliation, basic reporting, and feedback collection from vendors and attendees.
19. May serve as a lead ambassador for assigned events or program areas, assisting with training and oversight of other ambassadors.
20. Performs other duties as assigned.

Other Skills & Abilities

Skilled in communicating effectively with a variety of individuals. Knowledge of safety precautions pertaining to the work. As a leader who must operate under the Town's four Core Values of Integrity, Customer Service, Efficiency and Innovation. Ability to work in fast paced, dynamic environments while maintaining professionalism and attention to detail.

Reasoning Ability

1. Ability to interpret a variety of instructions furnished by management in written, oral, diagram, or schedule form.
2. Ability to assist staff with administrative and program operational duties in the daily operation and management of the Department.
3. Ability to maintain and enforce Town of Little Elm policies and procedures.
4. Ability to work successfully with diverse constituents.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to operate various machines and/or equipment; and reach with hands and arms. The employee frequently is required to talk and hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to fifty (50) pounds and be able to push and pull up to seventy-five (75) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee will be required to work in various weather conditions.

Work Environment

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Works in an office and outside during programming and events.

E.O.E. The Town of Little Elm does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or military service in employment or the provision of services.