Culinary Supervisor - Cosmos Cafe and Market

Job Description

Job Description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Universal Stella Nova Resort

Join the team and step into another galaxy, where you'll help guests land in a universe of thrills and adventure.

What We're Looking For :

A driven and detail-oriented Culinary Supervisor who thrives in the fast-paced world of hospitality. You'll be the driving force behind smooth kitchen operations, ensuring every dish meets our high standards for taste, quality, and presentation. As a hands-on leader, you'll guide and inspire the culinary team, balancing creativity with precision to deliver exceptional dining experiences. From managing staff and coordinating service to maintaining compliance and efficiency, you'll play a pivotal role in making every guest's meal memorable.

Who You Are :

• Culinary Expert : You have a strong foundation in cooking techniques, food production, and sanitation standards, with a love for creating exceptional dishes

• Natural Leader : You're confident in organizing, delegating, and motivating a team, fostering collaboration and accountability in the kitchen

• Adaptable Problem Solver : You excel under pressure, quickly finding solutions to challenges while maintaining quality and consistency

• Detail-Oriented & Organized : You keep operations running smoothly, from scheduling and inventory to compliance and cleanliness

• Team Player : You value communication and partnership, working closely with both back-of-house and front-of-house teams to ensure seamless service

• Veterans and military spouses are encouraged to apply

What You'll Do :

• Lead Kitchen Operations : Oversee food preparation and presentation, ensuring every plate meets Loews' standards for taste and quality

• Manage the Team : Supervise line and prep cooks during shifts, providing guidance, feedback, and mentorship to foster growth and excellence

• Ensure Consistency : Maintain compliance with recipes, portion sizes, and presentation guidelines to deliver a uniform guest experience

• Coordinate Service : Partner with the service team to guarantee timely and accurate food delivery during peak periods

• Optimize Resources : Monitor inventory, assist with ordering, and implement strategies to reduce waste and control costs

• Maintain Standards : Uphold HACCP and sanitation protocols, keeping the kitchen clean, safe, and organized

• Support Guest Satisfaction : Collaborate with front-of-house teams to accommodate special requests and resolve any service issues promptly

• Maintain regular and reliable attendance in alignment with company standards and operational needs.

• Embrace flexibility by performing other duties as assigned to support team and organizational goals.

Your Qualifications Include :

• 3-5 years supervisory experience in upscale, high-volume hotel preferred.
• Experienced in ingredients, techniques, and operating Combination Ovens, Fryers, Grills, Griddles, Food Processors, Mixers, Slicers, Steamers, Sous Vide Machines, and Walk-in Coolers.
• Thorough knowledge and understanding of Food Service Sanitation Standards.
• Certification as” Food Service Manager” or other, as required by State County or Local regulations.
• Effective leadership, organizational and communication skills.
• Culinary degree or equivalent formal training preferred
• Excellent guest service skills.
• Ability to regularly push, pull, lift up to 50 lbs
• Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.