Nurse Case Manager

Department: ClientServices
Reports To: Southern Supportive Housing Manager
Location: Medford
Position Type: 0.50FTE, 20 Hours/Week, Non-Exempt
Work Type: InPerson, Not Hybrid/Remote Eligible
Salary Range: $39.00- $41.34 per hour
Salary Note: Bilingual candidates are eligible for an additional $1.50 BilingualDifferential. This BilingualDifferential is not included in the salary range above.
Benefits Available: Readmore at
Agency Overview: Readmore at
External Applicants: Apply directly through our website, via the Agency Overview link. All applicants must submit a complete jobapplication, supplemental questions, and resume via the job portal to beconsidered.
Internal Applicants: Apply via email, following the emailed application instructions

Position Summary: Thisposition will administer medical case management services to clients enrolledin the Supportive Housing Program. The Supportive Housing program providesintensive wrap-around supports to individuals facing significant barriers toobtaining and maintaining stable housing, often with a history of behavioralhealth and/or substance use barriers. The ideal candidate will be comfortableworking with these populations. The Nurse Case Manager will often travel todeliver medical case management in the home in order to further reduce clients'barriers to accessing care.

TheHIV Medical Case Manager will communicate with providers regarding the client'scare plan and the medical treatment plan. In addition, HIV Medical CaseManagers will provide services such as: treatment management and medicationadherence, HIV disease and side effects management, nutritional therapy, oralhealth interventions and referral, liver health and hepatitis diseasemanagement (acute and chronic) and HIV risk reduction.


Essential Functions and Responsibilities:

• ClientManagement: Carry an active caseload of eligible clients, providing directone-on-one medical case management services. Able to provide servicesin-person, over the phone and on a drop-in basis.
• Assessments& Planning: Conduct health assessments and goal planning in collaborationwith the client to identify medication adherence plans and barriers to care.Develop individualized care plans based on assessments and available resourcesto improve medication adherence and overall health.
• Coordinationof Services: Work collaboratively with case management team, providers,community partners to facilitate access to HIV treatment and medical care.Provide client education pertaining to HIV and other medications, diseaseprogression, and risk reduction.
• Advocacy:Advocate for clients with medical service providers and case managers. Conductcase conferences with case managers and medical providers as needed.
• Documentation:Maintain accurate and timely documentation of client interactions, servicesprovided, and progress updates in agency databases. Process and collectnecessary eligibility documents including Authorization for Release ofInformation.
• Referrals:Refer clients to infectious disease providers and medical resources as neededand follow up.
• CommunityEngagement: Build partnerships with medical providers in our service region.Attend relevant community meetings and participate in ongoing training andprofessional development.
• Travel:Frequently travel across service area, which may encompass multiple counties toprovide in-person services, including weekly home and/or community visits. Abilityto transport clients.
• Standards:Comply with all applicable program standards, guidelines, laws andadministrative rules.
• Reporting:Assist management with all necessary reports.
• Abilityto work well with others, handle stress appropriately, have reliable attendance
• Ability to use personal cell phone to run agency phone system software, MFA, etc.
• Othertasks as assigned, including training/cross-training other staff as needed

Required Qualifications:

• ValidOregon Registered Nursing license
• Oneyear of experience providing clinical care or medical case management topatients with chronic disease or infectious disease
• Abilityto pass AIDS RN Certification within 24 months
• TBtest (provided at agency)
• ValidOregon driver's license, or valid out of state driver's license with the abilityto get an Oregon driver's license within 30 days of establishing residency inOregon, and a driving record sufficient to be covered by agency auto insurancepolicy.
• Ability to passagency criminal background check

Professional Competencies:

• InterpersonalCommunication & Conflict Management (proactively communicateseffectively, listens carefully to others, exhibits acceptable standards ofconduct, deals effectively with others in difficult situations, works to reducetension & conflict)
• OrganizationalAwareness (takes time to learn about agency culture, policies, andprocedures; recognizes and balances the interest and impact of one's departmentwith those of other departments, programs, and the agency as a whole)
• EmbracesChange (actively identifies problems and opportunities forchange, implements solutions where appropriate, maintains effectiveness &adjusts well when experiencing changes in work tasks, environment, processes,and requirements)
• Livingthe Agency Vision & Values (demonstrates anunderstanding of agency vision and values, keeping the vision and values at theforefront of decision making)
• Client& Customer Focused (keeps client and customer needs aprimary focus; develops and sustains productive relationships with clients,customers, & partners)
• ValuingDiversity (appreciates and leverages the capabilities, insights,& ideas of all individuals; works effectively with individuals of diversestyle, ability, & motivation)

Physical Demands:

Whileperforming the duties of this job, the employee is required to

• Repetitivelyuse hands, including grasping, twisting/turning of wrists, and finger dexterityto perform various necessary clerical duties, such as typing and writing.
• Frequentlyuse arms, such as pushing & pulling to open/close drawers, cabinets, etc.
• Sitand/or stand for extended periods of time at an assigned station
• Bend,stand, & reach to be able to transport clients and to lift and carry up to25 pounds for tasks such as building kits & assembling testing/educationalmaterials.
• Use continuousclarity of vision at 20 inches or less for processing of paperwork

Thephysical demands described above here are representative of those that must bemet by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions of thejob.

Working Conditions, Travel, andEnvironment:

Theduties of this job require individuals to be able to work in non-traditionaland community-based settings. Additionally, the duties of this job include travel to other locationsnecessary to complete essential job functions, including the ability totransport self to job-related events and locations. This role requires regularreliable attendance, including:

• Abilityto work flexible hours, including early mornings, evenings, and weekends
• Abilityto work a minimum of 4 days per week for 20 hours per week
• Abilityto work in loud, crowded, busy, or escalated environments
• Abilityto drive at night and during various weather conditions safely