Lead Coordinator / HVAC

Sales Lead Coordinator (In-Office Role)

Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

We are hiring a Sales Lead Coordinator to support our in-home sales team by managing and routing incoming leads. This role acts as the central point of coordinationensuring the right In-home Sales Representatives are assigned to the right opportunities to maximize revenue and efficiency.

What We Offer

• Weekly pay via direct deposit
• Paid training and onboarding
• Insurance available after 31 days (low-cost medical plans available)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 13 days PTO + 8 paid holidays
• Company-paid life insurance
• Clean office environment with modern tools
• Career advancement within a national service network

What You'll Do

• Route incoming sales leads to the appropriate In-home Sales Representatives based on location, availability, and opportunity value
• Manage and prioritize hot, warm, and cold leads to maximize conversion opportunities
• Coordinate scheduling between customers and sales representatives
• Monitor lead flow and adjust assignments to ensure balanced coverage and productivity
• Follow up on unsold estimates and open opportunities
• Communicate with field sales reps to ensure alignment on schedules and expectations
• Track activity, maintain accurate records, and support reporting needs
• Provide a high level of customer service through outbound and inbound communication

What You Need

• XX years of Dispatch, Customer Services (inbound/outbound) or Sales Coordinator experience
• Strong communication, organization, and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working in an in-office, phone-heavy role
• Flexible availability for assigned shifts and occasional weekends
• Proficiency with computer systems and scheduling tools
• Must pass background check and drug screening