Barback - Hearthstone

Job Description

Job Description

JOB OVERVIEW:

As a Barback, you will ensure that the bar operates smoothly by maintaining stock, cleanliness, and organization while representing the brand with confidence and professionalism. This is a fast-paced role ideal for individuals who take pride in teamwork and enjoy a dynamic environment.

JOB EXPECTATIONS:

To include but not limited to

• Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by VENUE managers and chefs.
• Actively marketing VENUE and SELF.
• Encourage to make weekly table reservations.
• Assist in developing restaurant database through networking and completing data cards.
• Building and establishing a personal clientele.
• Participate in weekly marketing requirements and outings
• Provides support to Bartender and porters to ensure proper operation of the bar.
• Greeting guests in a positive, friendly manner and making them feel welcome.
• Mixing and Serving drinks, proportioning ingredients to exact recipes and cost criteria.
• Maintaining the cleanliness and appearance of the bar
• Performing all opening and closing duties, based upon shift assignment.
• Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order.
• Bidding farewell to guests, using guest’s name when known, and encourage them to return.
• Maintaining a level of professionalism, that will make guests want to return.
• Anticipating the guests’ needs and responding appropriately with a sense of urgency.
• Actively working as a good will ambassador by exhibiting the Art of Excellence philosophy.
• Working as a team, assisting all guests’ and employees’ needs and inquiries.
• Effectively communicating with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
• Responsible for end of shift clean-up work as outlined by management
• Following all procedures and policies set forth by the company, division, department and County health department.
• Follow all health and safety regulations.
• Conforming to the department grooming standards, uniform or attire, and jewelry policy.
• Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position does not have any supervisory responsibilities

REQUIREMENTS: (Include equipment knowledge/use)

• 2 Years experience as a barback and/or busser in a similar, high-volume restaurant environment or 6 months required in a fine dining establishment.
• Experience in and ability to meet marketing requirements outlined by management.
• Experience in and ability to meet social media requirements outlined by management.
• Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
• Ability to work as part of a team in a high stress & high-volume environment.
• Demonstrate experience and ability to work in a dynamic environment that includes frequent change
• Must be able to execute fine dining service standards, as full dinner is available at bar.
• Have a working knowledge of Spirits, Wine and Food.
• Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware.  Up to 50 lbs.
• Physically able to walk without assistance on various surfaces for an extended period of time.
• Must possess good attitude, attention to detail, and ability to work under pressure.
• Excellent customer service skills are required.
• Maintain a clean and safe working environment.
• Must have oral and written English language skills.
• Must be 21 years of age to serve food and beverages in the State of Nevada.
• Must possess an alcohol awareness card and a Food Handler Safety Training Card.
• Must possess a Nevada gaming card.
• Must be flexible to changing work environment.
• Emptying bar trash.

PHYSICAL REQUIREMENTS

Must be able to work under time constraints and within established deadlines.

Must regularly lift and/move up to 50 pounds.

WORKING CONDITIONS

Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke. 

Clique Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence,