Medical Receptionist

Job Description

Job Description

Job Summary

We are looking for a knowledgeable, friendly and welcoming receptionist to join our team! 

As the receptionist for our private medical practice, you will be the first point of contact for our patients. You will greet patients as they arrive, check them in and out, book appointments, answer phone calls, verify insurances and assist in entering demographics and chart information. The ideal candidate has medical and insurance knowledge, a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. 

Responsibilities 

• Greet patients as they arrive at the office.
• Check patients in and verify demographics and assist patients in completing necessary paperwork
• Verify insurance eligibility. 
• manager providers calendar, scheduling patients, confirming patient appointments and rescheduling when needed. 
• Answer phone calls, respond to patient inquiries, and take messages to send to clinical staff.
• Maintain and update patient records in Eclinicalworks (EHR) and ensuring compliance with HIPPA regulations regarding patients.
• Collect copayments and deductibles, process payments and provide receipts. 
• Assist with maintaining a clean and inviting environment.
• Provide general customer service and attend to the needs of customers throughout their services.
• Perform clerical tasks such as filing, data entry, managing office supplies, ensuring the reception area is organized and welcoming.
• Answering and uploading all faxes, emails and documents, assigning clinical documents to back-office staff when needed.
• Work with clinical staff to submit prior authorizations for procedures and medications when needed.

Qualifications

• Two or more years of medical receptionist experience is preferred
• Knowledge of medical terminology
• Knowledge of medical insurance, coding and billing
• Previous experience as a receptionist is preferred
• Strong work ethic and positive attitude
• Familiar with computers and electronic medical record systems
• Excellent multi-tasking skills