Method Engineer - Service & Documentation

Position Overview The Method Engineer – Service & Documentation is a hybrid technical role responsible for defining service methods and creating clear, user‑focused technical documentation for workshop execution. This role ensures repair, maintenance, and diagnostic solutions are both technically sound and practical in real-world environments. As vehicles become more complex and increasingly dependent on software and data, ensuring serviceability and clear documentation is critical. This role connects engineering, service operations, and documentation to deliver solutions that maximize efficiency, quality, and uptime. Responsibilities Develop safe, ergonomic, and efficient methods for repair, diagnostics, and troubleshooting Evaluate product concepts from a serviceability and workshop perspective Define requirements to improve service efficiency, downtime, and usability Create clear, structured technical documentation for repair, maintenance, and diagnostics Translate complex engineering solutions into practical, easy-to-follow instructions Produce and maintain user‑focused content, including text and illustrations Collaborate with cross‑functional teams across engineering, production, and service Ensure documentation is aligned with product updates and lifecycle changes Contribute to continuous improvement of service methods and documentation standards Minimum Requirements Bachelor’s degree and at least 2 years of technical service engineering, automotive service or truck service experience OR Master’s degree and at least 1 year of technical service engineering, automotive service or truck service experience OR At least 5 years of technical service engineering, automotive service or truck service experience Additional Requirements Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment‑related work sponsorship for this position (e.g., H‑1B status). Desired Skills Experience with service methods, diagnostics, or workshop operations Strong ability to simplify complex technical information Understanding of vehicle systems or similar complex products Experience in technical writing or documentation development Experience working in cross‑functional development environments Familiarity with PLM or documentation tools (e.g., Teamcenter or similar) Strong collaboration and communication skills Experience with Arbortext Experience with Windchill Proficiency in Adobe Acrobat (beyond Reader) Benefits and Compensation This position offers competitive market‑based compensation, along with a comprehensive benefits package designed to support employee wellbeing. The expected salary offered for this position will fall within the stated range, with the final offer based on the candidate’s applicable skills, knowledge, and experience. To learn more about the benefits offered for this position, visit EEO Statement We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email View email address on click.appcast.io to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered. #J-18808-Ljbffr International