General Virtual Assistant - Bilingual: Cantonese-English (Remote)

General Virtual Assistant - Bilingual Cantonese-English (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we're looking for a General Virtual Assistant to start immediately!

Duties and Responsibilities include but are not limited to:

• Store and organize documents and files.
• Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
• Research products, purchase goods & secure samples.
• Store, update & collect information for marketing and sales campaigns through a CRM system.
• Create and send statements or invoices, track payments, and record company expenses.
• Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).
• Monitor projects, conduct internal communication & organize company data.
• Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings.
• Prepare itineraries, book hotels, rental cars, etc.
• Convey information to incoming calls & make calls for appointments or conduct informational inquiries.
• Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.
• Ad hoc tasks

Qualifications:

• At least 1 year of experience as a Virtual Assistant
• Excellent phone, email, and instant messaging communication skills
• Solid organizational & time management skills
• Able to work on a graveyard shift
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Bilingual proficiency in English and Cantonese (expert level in both languages required)
• Proactive attitude & willingness to be trained

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule: US work hours (20-40 hours per week)

Location: This is a remote job

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.