Client Services Representative

About the Opportunity

PrideStaff has partnered with a industry-leading training facility to find a polished, professional, and reliable Client Services Representative (CSR) .

In this role, you will serve as the primary point of contact and brand ambassador for our client's state-of-the-art training center. You will work directly at the client's site to deliver a top-tier hospitality and administrative experience for visiting guests, partners, and executive-level stakeholders.

As your recruiting partner, PrideStaff will guide you through the hiring process, connect you directly with key hiring managers, and advocate for your career growth-at no cost to you.

Key Responsibilities

Client Support & Hospitality:

• Serve as the main point of contact for client inquiries, service requests, and pre-training outreach.
  
• Warmly greet and check in all arriving clients and guests at the training center.
  
• Provide high-touch support to visiting participants, including high-level and executive stakeholders.
  
• Prepare and deliver hospitality items, schedules, and event badges to clients and partner locations (such as local hotels).

Operations & Event Support:

• Ensure classrooms and event spaces are set up properly with all required materials prior to sessions.
  
• Troubleshoot unexpected client or facility issues and coordinate swift, effective solutions.
  
• Support a dynamic, 24/7 training environment with variable scheduling needs.

Administrative & Logistics Coordination:

• Organize meetings and manage facility schedules using Microsoft Outlook and internal tools.
  
• Generate shipping labels and coordinate inbound/outbound shipments (e.g., FedEx).
  
• Track classroom inventory, draft purchase requisitions, and coordinate supply ordering.
  
• Serve as a seamless liaison between visiting clients and internal organizational departments.

Work Schedule & Hours

• Status: Part-time, Onsite
  
• Standard Days: Monday, Wednesday, Friday, and Saturday (Schedule may vary slightly based on training schedules and business needs).
  
• Environment: Fast-paced, professional client-facing training center environment.

Candidate Qualifications

Minimum Qualifications

• Education: High school diploma or equivalent.
  Location: Due to nature of position you must have lived in Las Vegas for 2 years or more .
  
  
• Experience: Proven experience in customer service, administrative support, or hospitality.
  
• Technical Skills: Proficiency with Microsoft Office (Outlook, Teams, Excel) and a quick ability to learn new software.
  
• Communication: Outstanding verbal and written communication skills with a consistently professional demeanor.
  
• Soft Skills: High attention to detail, strong organizational ability, and the utmost respect for confidential/sensitive information.
  
• Schedule Availability: Willingness and flexibility to work weekends and variable shifts as needed.
  
• Physical Requirements:
  
  • Ability to lift up to 50 lbs.
    
  • Capability to stand, stoop, squat, climb stairs, and use step ladders.
    
  • Comfort working in confined spaces and spending extended time on the phone.

Preferred Qualifications

• Associate degree or higher.
  
• Prior experience supporting C-suite or executive-level clients.
  
• Background in hotel concierge, travel, hospitality, or corporate event logistics.
  
• Familiarity with Apple products and iOS applications.
  
• Proven track record of proactive problem-solving and driving customer satisfaction.

Why Work with PrideStaff?

When you apply through PrideStaff, you aren't just submitting a resume to a job board-you are gaining a dedicated team of recruiting experts committed to helping you succeed.

• Direct Access: Bypass the resume black hole and get seen directly by decision-makers.
  
• Personalized Support: Receive feedback, interview preparation, and guidance every step of the way.
  
• Confidentiality: We protect your job search privacy while finding the right fit for your skills.

#mon

Compensation / Pay Rate (Up to): $22.00 - $25.00 Per Hour