Service Technician

WHO WE ARE: Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance. WHERE YOU'LL WORK: Devon House, Coventry House, and Tall Trees are apartment communities located in Tiffin, Ohio, offering quality homes in welcoming, well-maintained neighborhoods. As a Service Technician, you'll support maintenance operations across all three communities by performing preventative maintenance, completing repairs, preparing apartments for new residents, and responding promptly to resident service requests. This multi-site role offers a dynamic work environment where you'll collaborate with the property management team to ensure each community remains safe, clean, and well-maintained while providing excellent service and enhancing the resident experience. DUTIES & RESPONSIBILITIES: Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention. Perform general and emergency maintenance of apartments and common areas including snow removal during snow events that may occur after hours and on weekends. Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. Maintain confidentiality at all times related to prospect or resident information. Maintain an attractive community appearance and overall positive curb appeal. Responsible for daily cleaning and maintenance of the property, including sanitizing, dusting, sweeping, mopping, and handling waste disposal. Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed. Effectively utilize required company databases and software programs. Identify actual and potential maintenance problems, including potential liability and workplace hazards, and take appropriate actions to handle the problems. Document daily/weekly/monthly visual inspection of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments. Must be available and on-call for emergencies after hours, weekends, holidays or as assigned. Maintain professional appearance with designated maintenance uniform required by company policy. Dependable and able to report to work according to schedule and on time. Utilize personal protective equipment to ensure a safe work environment as required by company policy. Assist with any third-party inspections as needed. Participate and complete OSHA10 Training. Perform other related duties as assigned. REQUIRED SKILLS & ABILITIES: Thorough knowledge of general plumbing, and electrical. Ability to read repair manuals. Ability to use hand tools and power tools. Ability to follow instructions. Excellent time management skills. Strong analytical and problem-solving skills. EDUCATION & EXPERIENCE: Must be at least 18 years old with a high school diploma or GED. Must be able to read and speak English and follow oral and written directions. Previous experience in maintenance is preferred. PHYSICAL REQUIREMENTS: Must possess a valid driver’s license and auto insurance. Prolonged periods of standing and walking. Must be physically able to climb ladders, bend, and crawl into awkward spaces. Must be able to lift 50 pounds at a time. Must be able to traverse a variety of properties with stairs and in a variety of weather conditions. BENEFITS: We offer competitive wages and annual bonus opportunities. Medical, Dental and Vision Short Term Disability and Life Insurance 401k with Company Match 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP) Cell Phone Discount 12 Days Paid Time Off 8 Paid Holidays & 2 Floating Holidays! Fitness Reimbursement Professional Development Reimbursement Employment is contingent on education verification, references, background check, and drug screening. #J-18808-Ljbffr Woda Cooper Companies