Senior Technical Support - Hospitality Tech Escalations
Canary Technologies
Canary Technologies is seeking Senior Technical Customer Support Agents to bridge frontline Support with Product, Engineering, and Ops. You will handle advanced troubleshooting, sensitive customer handling, and detailed internal documentation. Mentoring junior teammates and improving support workflows are part of the role. You will work in a fast-paced, high-ownership environment with strict standards, optimizing escalation quality and leveraging approved AI tools to enhance speed and accuracy #J-18808-Ljbffr
- Canary Technologies Corp is hiring for a Senior Technical Customer Support role in San Francisco. You will handle complex customer issues, bridge frontline Support with Product, Eng, CS, and Ops, mentor L1s, and improve support workflows. Strong troubleshooting, documentation...Senior
- ...Even technology companies need tech support. You know, someone to keep... ...products and services and escalate to leadership. Asset Management... ...of experience with Customer Technical Support Minimum 3 years... ...non-technical stakeholders, senior leadership and executives...SeniorWork at officeLocal area
$70k - $95k
...countries. The world's most renowned hospitality brands, including Marriott... ...hospitality together. About the Role Senior Technical Customer Support Agents handle more complex customer... ...sensitive customer handling and de-escalation, clean internal documentation, and...SeniorWork at officeFlexible hoursNight shiftWeekend work$132k - $155k
...wherever and however they work. Within AirSupport, Executive Support provides a dedicated, high-touch technology experience for Airbnb’s senior leaders and their Executive Business Partners.The team combines deep technical expertise, proactive support, and strong cross-...SeniorWork experience placementWork at officeImmediate startRemote work- Canary Technologies is seeking a Senior Product Marketing Manager who operates at the intersection of strategic thinking and polished... ...initiatives, collaborating with Sales, Product, Marketing, and Customer Support to drive growth. You’ll craft messaging, price and package...Senior
- ...opportunity You'll be the primary technical point of contact for LoopMe's... ...meet technical best practices and support long-term performance. • Escalate product and engineering bugs with... ...integration issues across complex ad tech stacks. Nice to have: •...SeniorSummer workWork at officeImmediate start
- Insource Services is seeking a motivated IT support specialist to join our Bay Area team. You will deliver first-level tech support to clients both remotely and on-site, handling setup, virus removal, software updates, and hardware incidents. The role emphasizes customer...SeniorRemote work
$132.7k - $303.2k
...Insurance, and Real Estate, Hospitality and Construction. Our purpose... ...providing dedicated tax technical services to both US and global... ...that need to be addressed or escalated to ensure tax returns, tax research... ...of absence when needed to support your physical, financial,...SeniorWork experience placementSummer holidayFlexible hours$120k - $137k
...role, in a nutshell: We’re looking for a Senior Technical Support Engineer who’s equal parts problem-... ...customer issues involving Chainguard Images. Escalate wisely: Engage the Engineering team... ..., informed, and impressed. Bridge the tech lingo divide: Explain things clearly...SeniorLocal areaRemote workFlexible hoursWeekend work$265k - $325k
...Senior Manager, Security Incident Response Remote US... ...practices, readiness, and technical capabilities needed to support consistent response across... ...practices, including playbooks, escalation paths, exercises, on-call... ...for health, wellness and tech spending, and benefits (...SeniorWork at officeRemote workFlexible hours$85k - $100k
...team-oriented individual to provide vital technical support to our Operations team. If you’re... ...Environment Requirements Position: Projection Tech Reports to: Operations Salary Range:... ...the Technical Service Team to provide escalated troubleshooting and ensure timely...Weekend work$150k - $300k
...A cutting-edge AI research firm in San Francisco is expanding its engineering team and is seeking highly technical individuals to tackle complex problems. The role involves developing innovative features for an AI-powered platform, contributing to a customer preference...Senior$115k - $155k
...experienced SAP IS-U Billing Senior Consultant, you will have... ...team and be responsible for supporting the overall project goals and... ...independent tasks as well as provide technical guidance to team members, as... ...technical teams, including escalating any matters that require...SeniorLocal areaVisa sponsorship$156.4k - $253k
...flexibility when it’s needed. This model supports real-time problem-solving, stronger... ...safely supported. We fix and identify technical problems with a pointed focus on providing... ...and Technical Support. As a Principal Escalations Engineer, you serve as the expert escalation...Full timeWork at officeVisa sponsorshipWork visa- ...with a strong food and hospitality background to help us... ...as food spaces should support employee wellness and... ...consistently across regions. Technical Fluency : Approach... ...for: 8–12+ years of senior hospitality management... ...programs for enterprise tech companies or high-...SeniorFull timeContract workWork at officeLocal areaWorldwideShift work
$132k - $148.5k
...'s Talent team is seeking a strategic Technical Sourcer to support our most complex engineering roles by... ...work, engaging even the most passive senior, staff-level engineers, and engineering... ...recruitment, preferably in a high-growth tech company environment, on job profiles...SeniorFull timeTemporary work$144k - $216k
...Amplitude is looking for a Senior Salesforce Platform Engineer to support the scaling and ongoing... ...processServe as the escalation line of support for Salesforce... ...across a modern GTM tech stack and partner closely... ...all while growing your technical depth in CPQ and quote-to...SeniorContract workHome office$91k - $321.5k
...& SummaryThe OpportunityAs a Tech/AI Counsel you will provide legal... ...and artificial intelligence, supporting internal stakeholders and... ...and digital innovation. As a Senior Manager you will lead complex... ...judgment when prioritizing issues, escalating matters, and managing...SeniorFull timeH1bWork at office$112k - $168k
...product-market fit and world-class investor support. We're scaling fast and defining a new... ...just getting started.Role OverviewThe Senior Technical Customer Experience (CX) Specialist is... ...This role serves as the team's primary escalation point for the most complex, technical,...Senior$205k - $250k
..., low-cost GPU compute power. As a Senior Manager, Customer Support, you'll play a crucial role in empowering... ...the primary point of contact for technical support, ensuring our customers can... ...and consistencyUse data from escalations and customer feedback to recommend...SeniorFull timeTemporary work$107k - $161k
...other digital services.We’re looking for a Senior Account Manager to join our global Small... ...auction-based tools, providing ongoing technical support and real time analysisProactively... ...on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces...SeniorFull timeTemporary workLive inWork at officeLocal area$26 - $29 per hour
...ahead of downtime Serve as the on-site technical expert, completing repairs and... ...quality standards Provide technical support during peak hours including nights, weekends... ...nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable...Hourly payFor contractorsFlexible hoursNight shift$132.06k - $186.44k
...Senior Technical Solutions Engineer, Streaming MediaFastly helps people stay better connected... ...internet, to be programmable, and to support agile software development. Fastly's customers... ...an account, and handling of customer escalations. Collaborating with many teams across...SeniorLocal areaRemote workFlexible hours$190k - $215k
...highly motivated and skilled Senior Customer Success Manager... ...customer engagement and a deep technical understanding of cloud computing... ...candidate has experience supporting customers running production... ...advisor during customer escalations, service incidents, and critical...SeniorFull timeTemporary work$95k - $150k
...an experienced SAP IS-U CRM, Senior Consultant you will have the... ...Document business requirements and support compliance with applicable... ...the business area and technical support organizations to ensure... ...governance, risk identification, escalation, operational reporting, and...SeniorWork at officeLocal area- ...arm them with the coolest tools and latest tech so they can help our clients build... ...You have designed and deliveredcompelling technical demonstrations of the Falcon platform, including... .... Accenture provides the opportunity to support world-class cybersecurity programs for...SeniorWork experience placementLive inWork at officeLocal area
$115k - $175k
...teams.Within Adoption Services, the Senior Consultant plays a critical role as... ...closely with Engagement Managers, Technical Architects, Product, Support, and Customer Success to deliver aligned... ..., proactively identifying and escalating risks where required.Contribute to...SeniorRemote workWork from homeFlexible hours- ...development methodologies, and the latest smart tech for SAP when it comes to automation and... ...workstreams and identifying the target technical and landscape architecture. Additionally,... ...scope and define clear requirements to support business and technology transformation...SeniorWork experience placementLive inWork at officeLocal area
- ...Natera is seeking a Histology Lab Operator I in San Francisco to support the Histology Department by assisting HT/HTLs in specimen analysis and by maintaining laboratory equipment in good condition. The role involves preparing tissues, stained slides, and enabling workflow...
$60 - $70 per hour
...Senior Technical Recruiter - AI Infrastructure and Engineering $60 - $70 Job Title Senior... ...Description About the Mission We support companies building large-scale AI... ...experience supporting engineering or deep-tech organizations in hyper growth, high pace...SeniorRemote work
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