Cleaning Manager- The Truth

Job Summary Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE The Truth is seeking a Cleaning Manager who will be responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for the guest. Working with and reporting directly to the Operations Manager, the Cleaning Manager is responsible for the oversight and deployment of cleaning staff day of show (DOS), collaborating with other department leads, developing and enforcing adherence to venue policy and procedure, and ensuring the venue remains clean and safe for guests, staff, and artists. WHAT THIS ROLE WILL DO Interviews, selects, trains, supervises, counsels and disciplines cleaning service staff to ensure maximum guest satisfaction. Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments As part of the venue leadership team, establishes and maintains a positive and supportive workplace culture Conducts pre-event inspections of all venue areas, prior to opening to ensure cleanliness of areas Ensures and makes arrangements to repair and/or replacement of used damaged equipment. Purchases, re-orders and maintains adequate supplies and inventory of cleaning products Any other task as assigned by the Operations Manager Partner with fellow staff members at the end of show to close the venue- this may include collecting recyclables or trash from the venue, picking up and properly storing event equipment such as chairs, barricade, Etc. Work with scheduling payroll administrator to ensure that all staffing needs are met Oversee interior venue cleanliness before, during and after events. Included but not limited to trash removal, waste management, restroom sanitation, and post-show venue reset Budget appropriately for each show's needs while working to reach the overall operating per/head goal WHAT THIS PERSON WILL BRING High School Diploma or equivalent Familiar with Microsoft Office Suite Attention to detail, quality and accuracy Strong relationship building and communication skills Ability to work independently Excellent verbal and written communication skills Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting. EQUAL EMPLOYMENT OPPORTUNITY Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. #J-18808-Ljbffr