Loan Processor Specialist

Overview We are looking for a Loan Processor/Loan Specialist to manage loan files from application to closing for our Modesto Ops. This is a borrower and lender facing coordination role (not a sales role) focused on keeping files moving, documentation complete, and communication tight across borrowers, loan officers, and wholesale lenders. This is a fully remote, full‑time position (US & LatAm‑based welcomed). This position is remote in Mexico. Responsibilities Manage a pipeline of active loan files from intake through closing, tracking status, and next steps in the CRM/pipeline system Collect, review, and organize borrower documentation (income, assets, credit, property) for completeness and accuracy Submit loan files to wholesale lenders and respond to underwriting conditions in a timely manner Communicate with borrowers to request missing documents, provide status updates, and answer non‑negotiation process questions Coordinate with title, escrow, and appraisal vendors to keep closing timelines on track Maintain accurate, compliant file documentation in line with non‑QM lending and investor requirements Escalate any borrower questions involving rate, term, or loan structure decisions to a licensed loan officer Update leadership/loan officers on file status, bottlenecks, and at‑risk closings Follow the internal ClickUp workflow and communication SOP for task tracking and status updates Day‑to‑Day / Structure of the Role Daily – Check pipeline for new files and outstanding conditions, request/review borrower documents, submit condition responses to lenders, update file status in the CRM, and respond to ClickUp/Google Chat items per the SOP. Weekly – Full pipeline review with loan officers/leadership, flag at‑risk files, bottlenecked conditions, or closings at risk of delay. Per File (Application to Close) – Intake review, document collection, file submission to wholesale lender, condition clearing loop with underwriting, coordination with title/escrow, final closing documentation, and file handoff. Ongoing – Maintain a clean audit trail on every file for compliance purposes; ESCALATE anything borderline on the “processing vs. origination” line to a licensed loan officer rather than handling it directly. Qualifications Must‑Haves 2+ years of mortgage loan processing experience (non‑QM, conventional, or a mix) Working knowledge of the mortgage file lifecycle: application, disclosures, underwriting conditions, closing Experience in submitting files to wholesale lenders and clearing underwriting conditions Strong organizational skills and comfort managing multiple files/deadlines simultaneously Professional written and verbal English for borrower and lender communication US‑based, authorized to work in the US Reliable internet and remote work setup; ability to work Pacific Time business hours Nice‑to‑Haves Experience specifically in non‑QM lending Familiarity with Go High Level (GHL) or similar mortgage CRM/pipeline tools Prior experience in a California‑based brokerage Bilingual English/Spanish (C2+) Familiarity with ClickUp or similar project management tools Prior NMLS licensure (even if not required for this specific role), a plus for future growth into a licensed position Full knowledge of Fannie/Freddie/FHA guidelines Understanding of DTI/Credit Score/LTV's tricks to DU/LP approvals Compensation $10 - $15 hourly #J-18808-Ljbffr Iron Core Rentals