Professional Services Business Development Director

Professional Services Business Development Director Bellevue, WA, USA For over 20 years, Smartsheet has helped people and teams achieve anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space—space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for every day. Smartsheet is looking for a high‑impact Professional Services Business Development Director to join our Professional Services Sales team. This role owns the end‑to‑end sales cycle for Smartsheet’s Services Portfolio and drives customer value by positioning Smartsheet as a strategic partner. You will report to the Director, Customer Outcomes and this is a remote‑eligible role. Responsibilities Own the services sales cycle: lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support. Elevate conversations: uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi‑solution expansion, and long‑term value creation. Drive value‑led selling: apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed‑won. Engage executives: develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last‑mile friction. Generate and progress pipeline: maintain ~3× coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans. Forecast with discipline: use Salesforce and Clari for precise pipeline hygiene, risk surfacing, and call accuracy; proactively course‑correct to protect the quarter while shaping the next. Contribute thought leadership: mentor peers, share market/competitive insights, and inform GTM refinements (offers, packaging, playbooks). Qualifications 7 years carrying a services or solutions quota for enterprise customers, with a consistent record of closing Professional Services opportunities >$250k (seven‑figure TCV experience a plus). Proven success leading complex, multi‑stakeholder, multi‑solution deals and collaborating across account teams. Strong command of value‑based selling (e.g., Smartsheet Value Selling, MEDDIC, Challenger) and speaking to defensible business cases/ROI tied to outcomes and CLV. Track record in territory management and account planning across Large Enterprise. Ability to travel up to 40–50%. BA/BS required; advanced degree preferred. Smartsheet experience is a plus. Benefits & Compensation Employer subsidized medical/vision and dental coverage for full‑time employees. 401(k) Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay). Monthly stipend to support your work and productivity. US employees are automatically covered under Smartsheet‑sponsored life insurance, short‑term, and long‑term disability plans. US employees receive 12 paid holidays per year. Up to 24 weeks of parental leave. Personal paid volunteer day to support our community. Opportunities for professional growth and development including access to Udemy online courses. Company‑funded perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account. Teleworking options from any registered location in the U.S. (role specific). Base Salary Pay Range $112,500 - $142,500 USD Equal Opportunity Employer Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. #J-18808-Ljbffr