Operations Supervisor

Summary The Operations Supervisor is responsible for day-to-day management of the boutique's non-selling functions, including supervising shipping and receiving, after-sales, inventory control, loss prevention, POS functions and facilities maintenance. The role supports boutique management by ensuring accurate inventory processing, operational compliance, and efficient back-of-house operations. Responsibilities Ensure shipping and receiving affecting store inventory are processed accurately by verifying purchase orders, ticketing, and auditing validation reports. Maintain an orderly stock and receiving area and manage general store maintenance and proper merchandise ticketing. Participate in inventory and cycle counts and monitor accuracy of receiving, transfers, damages, and returns-to-vendor. Oversee compliance with company policies and procedures relating to security, inventory management, sales, and record-keeping. Train, coach, and lead associates on POS procedures, return procedures, alterations, safety, and security protocols. Ensure adequate security and that physical facilities meet safety codes; manage opening/closing and store locking procedures. Assist with payroll administration, scheduling of associates, and adherence to payroll budgets. Requirements At least 3 years of retail stock, shipping/receiving, or operations experience. Ability to work a full-time schedule with varied hours, including nights, weekends, and holidays as needed. Strong interpersonal, communication, organization, and follow-through skills. Physical ability to stand for extended periods and move and handle boxes and fixtures, including lifting. Willingness to adhere to company policies and procedures and availability to travel as needed. #J-18808-Ljbffr