Core Crew (Front Desk & Sales) - Downtown Brooklyn, NY

[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This part‑time role offers flexible hours based on studio schedule and needs. You will be responsible for: Bringing [solidcore]’s client experience acronym CORE to life: connecting with a warm welcome (C), opening up connections to the community (O), recognizing efforts in class, milestones, and achievements (R), and educating about offers and thanking them for coming (E). Regularly interacting with clients, assessing their needs and satisfaction, and responding to requests promptly and effectively. Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, and performing routine client-facing system tasks such as new account set‑up, scheduling, canceling, rebooking classes, and package purchases. Being of service to clients by staying aware of studio issues, events, or schedule changes and communicating them to clients and the [solidcore] team. Assisting the Head Coach, Community Manager, and coaches in daily operations, keeping the studio clean, and handling additional tasks or projects as needed. Notifying management of any employee or client complaints and assisting in appropriate responses. Quickly addressing any maintenance or equipment issues that are visible to clients. Following up with client lists in Axle to meet monthly sales quota. Responding to client emails. Alerting coaches about client milestones and setting up the celebration board. What we need from you: High school education; some college preferred. Availability for a part‑time hourly position. Ability to lift up to 30 pounds and walk throughout the studio. Flexible schedule including mornings, evenings, holidays, weekends, and closing hours. What skills & experience you'll bring to us: Excellent interpersonal and communication skills. Outstanding customer service skills. Strong organizational skills. Careful attention to detail. Willingness to initiate tasks and perform duties without direction. Ability to stand for long durations. 1 year sales experience preferred. MBO experience preferred. Passion for fitness, wellness, and the [solidcore] brand. Compensation & Benefits: $18.00 per hour plus opportunities to earn sales commission. Free drop‑in classes. #J-18808-Ljbffr [solidcore]