Protocase Sales Lead

Job Description

Job Description

Salary:

Protocase Sales Lead USA

Location: Wilmington, North Carolina, USA (Due to the primary work location of Wilmington, NC, this position is only open to those legally eligible to work in the United States.)
Term: Full-Time, Permanent
Anticipated Start Date: As soon as possible
Type: In Office

Full transparency: we work a little differently around here.

This isnt just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe thats just wrong. After all, we spend at least a third of our lives workingso why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day?

At Protocase, your ideas dont just matterthey shape our future. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact. Does this sound like something youd want to be a part of and help grow?

Protocase specializes in custom sheet metal enclosures, panels, and parts for engineers and innovators worldwide, built with unmatched speed and quality. We take the impossible and make it possible for some of the brightest minds on the planet.

About Us

Established in 2001, Protocase Inc. is a rapidly expanding company that combines advances in software with innovative manufacturing techniques to provide custom manufacturing solutions for the engineering, design, and research industries. With more than 400 employees and a client base of over 16,000 customers worldwide, Protocase proudly serves organizations including Boeing, L3Harris, Raytheon, Google, Apple, Microsoft, NASA, MIT, and many more. We are ISO 9001 certified, AS9100D registered, ITAR compliant, and registered with the Canadian Controlled Goods Program.

As we continue expanding into the United States, we're excited to grow our Wilmington, North Carolina office. This is an opportunity to join a growing team while helping shape the future of our U.S. operations.

At Protocase, we're not just another manufacturing company. Our entire business model is built around rethinking custom manufacturing by replacing the traditional craft approach with highly optimized, repeatable processes. This allows us to deliver high-quality custom parts to our customers in as little as 23 days.

About the Opportunity

As a Sales Lead, you'll support and develop a team of sales representatives while helping drive new business opportunities for our growing U.S. operation. You'll lead by example, fostering accountability, coaching team members, and ensuring we continue delivering an exceptional customer experience.

Your responsibilities will include:

• Mentoring and supporting a team of sales representatives to achieve individual and team goals
• Partnering closely with the Sales Manager to execute team priorities, reinforce sales strategies, and ensure consistent day-to-day operations.
• Providing regular feedback and insights to the Sales Manager on team performance, process improvements, customer trends, and development opportunities.
• Leading through performance, coaching, and accountability
• Building and maintaining strong customer relationships by understanding customer needs and our manufacturing capabilities
• Monitoring sales metrics and identifying opportunities for continuous improvement
• Collaborating with Production, Engineering, Marketing, and other internal teams to ensure customer success
• Supporting recruitment, onboarding, and development of new sales team members
• Contributing to the ongoing improvement of sales processes, tools, and strategies
• Helping establish and grow a high-performing sales culture within our Wilmington office
  

About You

At Protocase, we value attitude and potential just as much as experience. Strong candidates will typically bring:

• Leadership experience with a proven ability to build, coach, and support high-performing teams (sales leadership experience is preferred)
• Experience with sales processes, customer relationship management, and performance metrics
• Strong computer skills, including Microsoft Office (Outlook, Excel, Word), and the ability to quickly learn new software
• Excellent written and verbal communication skills
• A proactive, solution-oriented mindset focused on continuous improvement
• High energy, initiative, and a passion for helping others succeed
• The ability to thrive in a fast-paced, growing environment
• A customer-first mindset with strong organizational and problem-solving skills

Why Protocase?

Maybe you're in a role that checks the boxessteady pay, decent schedulebut something's missing. At Protocase, we believe work should be engaging, meaningful, and fulfilling.

We've built a culture where collaboration, innovation, and personal growth are at the core of everything we do. Your success and the company's success go hand in hand.

As one of the first members of our growing Wilmington operation, you'll have a unique opportunity to help build something from the ground up while advancing your own career.

Compensation & Benefits

Total Compensation: $69,000 $82,000 USD annually (including base salary and performance incentives, based on experience and qualifications).

Additional benefits include:

Training & Growth: Leadership training and ongoing professional development opportunities

Comprehensive Health Care: Medical, Dental, Life Insurance, and Group Insurance after eligibility requirements are met

Vacation: Two weeks of paid vacation to start, increasing to three weeks after three years and four weeks after five years

Team Culture: Regular social events, team lunches, and a collaborative work environment

Travel Opportunities: Occasional travel opportunities in support of customers and company initiatives

Career Growth: Be part of the expansion of our U.S. operations with opportunities for long-term advancement

What Our Team Says

"Working here isn't just a jobit's a fulfilling career where your input matters."

"It feels like my opinion actually mattersleadership really listens."

"We don't just get directionwe're heard."

If you're ready to step into a leadership role where you can make a real impact, help others succeed, and play an important role in the growth of our Wilmington operation, we'd love to hear from you.

Apply today and grow your career with Protocase