Global IT Help Desk Leader - AI & Automation
Fall Creek Farm & Nursery
Sims Limited is seeking a highly motivated Global Help Desk Manager to lead end-user support across Australia, New Zealand, and North America. You will drive ITSM maturity, incident and request fulfillment, and knowledge management to ensure a high-quality support experience. This leadership role partners with Infrastructure, Security, Applications, and Field Services to deliver reliable services, leverage Ivanti Service Hub and AI-enabled solutions, and track KPIs such as MTTR and CSAT to #J-18808-Ljbffr Fall Creek Farm & Nursery
Vacancy posted 17 hours ago
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