Senior application development engineer

job summary:
We have an immediate opening for a highly motivated Senior Application Development Engineer to join our dynamic and growing team. This position requires recent, professional work experience with AWS Connect and Lambda, and current AWS certifications.

location: Telecommute
job type: Contract
salary: $53.85 - 63.85 per hour
work hours: 8am to 5pm
education: Bachelors


responsibilities:

Responsibilities:

Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics

Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards

Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team

Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team

Interprets user requirements into feasible options and communicate these back to the business stakeholders

Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary

Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood

Plans and coordinates user acceptance testing (UAT)

Monitors and review levels of IT services specified in the service-level agreements (SLAs) with the business

Research, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or further leveraging these processes; quantify potential efficiency opportunities and track accordingly

Maintains system protocols by writing and updating procedures

Provides references for users by writing and maintaining user documentation; provide help desk support; train users

Prepares technical reports by collecting, analyzing, and summarizing information and trends

Involved in clarifying requirements and implementing solutions that meet the business needs

Documents business requirements and potential solutions for system functionality and reporting needs

Translate business needs into product backlogs, user stories, and business requirements to optimize business value of applications and processes

Tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary

Works with internal teams to design & build effective systems that scale efficiently

Performs other duties as assigned

Complies with all policies and standards

qualifications:
3-5 years of professional work experience with AWS Connect, AWS Call Center, Lamdas. Jira, cloud transformation, AI enabled contact centers, IVR, backend APIs, automation, workflows

Bachelors Degree

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).


This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.