Bar Lead: Fast-Paced, Guest-Centric Leadership

Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of. Summary: We are searching for a committed, energetic Bar Lead who would enjoy work in an exciting, fast‑paced environment. The Bar Lead will directly work with the bar staff to ensure that patrons are receiving excellent drinks, food, and the CI customer experience. You will also manage and oversee bartender pouring levels and proper mixing/serving of drinks, customer service, and speed of service. Listen to customer and employee feedback to help execute promotional events and service levels. Understand and communicate business objectives to the bar staff, to help increase profits and maximize customer experience satisfaction. You should also be able to work with diverse personalities and diffuse tense situations. What can you expect in as a Bar Lead with Cigars International? Accurately ordering, receiving and counting inventory from vendors. Creating a culture of accountability for staff including but not limited to all quality, safety, and customer service procedures Maintaining all necessary save serve certifications and ensuring staff comply with all local and state regulations. Adhere to the company’ cleanliness and organizational standards Coaching and training team members to ensure company performance and customer service standard are met. Creating a fun and safe atmosphere for patrons and staff. Bartending as needed All other duties as assigned Your areas of knowledge and expertise (that matter the most for this role): High school diploma or GED 1 year of bar/restaurant supervisor experience in a high volume bar setting Strong interpersonal communication skills Thrives in a fast paced environment Ability to walk, stand, and occasionally carry heavy items in a fast‑paced, stressful environment. Willingness to work during peak hours including nights, weekends and holidays We value our employees and in addition to our competitive salaries, we offer a competitive benefit package to our talented team members including: Flexible Spending Account Disability Plans Basic & Supplemental Life Insurance Additional Supplemental Benefits Paid Vacation, Paid Time Off (PTO) days, Holidays 401(k) Retirement Saving Plan including a generous Company match Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit . #J-18808-Ljbffr Scandinavian Tobacco Group Tobacco Service B.V.